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HRCI aPHR Exam Questions
Page 4 of 25
61.
Which of the following represent the two components of an I-9 Form?
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Proof of identity and proof of work authorization
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Proof of personal information and proof of employment history
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Proof of tax withholdings and proof of employer's contribution to social security
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Proof of residence and proof of tax payments
Correct answer: Proof of identity and proof of work authorization
I-9 Forms are how employers verify their workers are eligible to work in this country. The two main components of I-9 Forms are proof of identity and proof of work authorization.
The I-9 form has nothing to do with residence, taxes, or social security contributions.
62.
A manager is working on creating a model for forecasting their staffing needs over the next three years. They are asked to calculate the number of FTEs they will need on their team. Which of the following accurately represents the acronym FTE in the context of staff forecasting?
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Full-Time-Equivalent
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Financial Total Estimate
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Flexible Temporal Engagement
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Forecasted Team Efficiency
Correct answer: Full-Time-Equivalent
Full-time equivalent is a measure of people needed to fulfill the requirements of a department. FTE is calculated by dividing the total department workload by the workload that can be handled by one person.
The incorrect answers are fabricated phrases.
63.
An HR leader has an applicant for a job that is disabled. Which of the following statements about The Americans with Disabilities Act (ADA) is the MOST accurate?
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It requires employers to provide reasonable accommodations to employees with disabilities unless it imposes undue hardship on the employer.
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It prevents people with disabilities from being discriminated against but leaves reasonable accommodation requirements to state-level legislators.
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It establishes quotas for hiring individuals with disabilities in the private sector.
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It exclusively focuses on physical disabilities and does not cover mental health conditions.
Correct answer: It requires employers to provide reasonable accommodations to employees with disabilities unless it imposes undue hardship on the employer.
The ADA requires employers with 15 or more employees to provide reasonable accommodations to qualified individuals with disabilities, allowing them to perform essential job functions, unless it would impose an undue hardship on the employer's business operations.
The ADA includes federal regulations about reasonable accommodations. The ADA does not include hiring quotas. Mental and physical disabilities are both protected under the ADA.
64.
A CEO asks their director of training for proof that their programs are worth the time and money. Which of the following figures is most likely to provide the CEO with the information they have requested?
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Return on investment
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Number of sessions per new hire
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Trainee attendance rate
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Satisfaction survey results
Return On Investment (ROI) is a metric that shows how much improvement in output and performance a company calculates as a result of a training program.
The remaining answers would show the CEO some information about a training program but would not show them whether the program broke even or made money.
65.
Comparative evaluative ratings involve comparing employees against each other and placing them in stack rank order from lowest to highest performing. Which of the following shapes emerges when the results of ranked employee performance are graphed?
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A bell curve
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Scatter plot
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Histogram
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Line graph
Correct answer: A bell curve
Comparative evaluative ratings involves comparing employees against each other and placing them in stack rank order from lowest to highest performing. This method often results in a distribution resembling a bell curve, where a few employees are rated as high performers, most are rated as average, and a few are rated as low performers.
The incorrect answers are random names of graphic representations.
66.
A manufacturing company is setting up a factory in a new place. They need to hire plumbers, electricians, and masons to help build their new facility. Which of the following methods is the best recruiting strategy for this company?
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Trade associations
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Diversity groups
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Employee referral programs
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College and university recruiting
Correct answer: Trade associations
Using trade associations is networking and recruiting within groups for specific industries or professions. This company needs to hire three types of tradespeople, so the best way to find these candidates is through the use of trade associations.
Diversity groups or employee affinity groups are interest groups with membership based on peoples' identifying characteristics, such as their veteran status, race, gender, or interests. Including diversity groups in recruiting strategies may help organizations increase candidates or referrals who also share these characteristics. College and university recruiting is targeting students, recent graduates, and alumni groups as a source of candidates. Employee referral programs encourage employees to suggest people from their own networks for employment. These programs often have rewards for successful hires, such as monetary rewards or additional recognition.
67.
Bloom's Taxonomy is a theory of instructional design still used today to craft training programs. During what decade did Benjamin Bloom create it?
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The 1950s
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The 1920s
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The 1980s
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The 2010s
Correct answer: The 1950s
Benjamin Bloom created Bloom's Taxonomy in 1956.
68.
What term describes a set of principles, guidelines, and expectations that outline expected behavior and ethical standards for employees within an organization?
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Code of conduct
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Employee handbook
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Job description
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Performance appraisal
Correct answer: Code of conduct
A code of conduct is a description of how a company expects its employees to behave while working.
An employee handbook will have more information than behavioral expectations, but it may contain the company's code of conduct. A job description is a document that outlines the role's requirements, responsibilities, tasks, competencies, and day-to-day activities. Performance appraisals are when a company evaluates how well its employees do their jobs.
69.
Which of the following lists contains only forms of indirect compensation?
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Profit sharing, 401(k), healthcare
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Social Security, merit pay, piece rate
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Differential pay, disability insurance, commissions
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Bonuses, unemployment insurance, cash awards
Correct answer: Profit sharing, 401(k), healthcare
Indirect compensation includes Social Security, unemployment insurance, disability insurance, profit sharing, 401(k), healthcare, and vacation and sick leave.
Types of direct compensation include base pay, commissions, bonuses, merit pay, piece rate, differential pay, and cash awards.
70.
At a workplace, the NLRB has conducted a hearing and the employees are voting on whether to unionize. Which of the following is the number of votes required for the union election to have been successful?
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50% plus one vote
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50%
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51%
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50.5%
Correct answer: 50% plus one vote
For an election to be considered successful in favor of unionization, the election must receive 50% plus one vote.
The incorrect answers are fabricated numbers.
71.
Which of the following civil rights acts protects individuals with disabilities from discrimination?
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The Americans with Disabilities Act (ADA)
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The Civil Rights Act
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The Lilly Ledbetter Fair Pay Act
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The Sarbanes-Oxley Act
Correct answer: The Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all places that are open to the general public.
The Civil Rights Act of 1964 prohibits discrimination based on race, color, religion, sex, or national origin. The Sarbanes-Oxley Act (SOX) is a federal law enacted in 2002 that requires financial transparency in publicly traded companies to protect investors and consumers and prevent corporate and accounting fraud. This law applies to publicly traded companies with one or more employees. The Lilly Ledbetter Fair Pay Act resets the statute of limitations for filing an equal-pay lawsuit regarding pay discrimination each time an individual receives a paycheck that is deemed discriminatory, thereby making it easier for employees to litigate against employers with unfair pay practices.
72.
Once per year, employees have the opportunity to make changes to their health benefits elections. Which of the following is the BEST term to describe this annual period of change?
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Open Enrollment
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Coverage Adjustment Time
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Plan Reconsideration
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Delta Window
Correct answer: Open Enrollment
Open Enrollment is the term that describes the annual period of time when employees may make changes to their benefits selections. The rest of the year, employees are unable to make changes unless they have a qualifying life event.
The incorrect answers are fabricated terms.
73.
An HR leader is interested in learning about the relative numbers of different ethnic groups within their organization. One by one, they divide the number of individuals who identify as being a member of each ethnic group, divide that number by the total employees at the organization, and multiply the result by 100. The result is the percent of each ethnic group. Which of the following BEST describes the result of this calculation?
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Workforce representation
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Turnover rates
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Complaints received
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Management and executive involvement
Correct answer: Workforce representation
Workforce representation is the percentage that each ethnic group represents. This is calculated by taking the number of individuals in each group, dividing by the total number of people in the organization, and converting the result into a percentage.
Turnover rates represent people's longevity with the company. When some groups are leaving at faster rates than others, whether voluntary or involuntary, HR leaders should investigate the reasons why. Complaints received are when companies keep track of instances and categories of complaints to determine the percentage of issues being reported by each group. Management and executive involvement require leaders to take part in diversity and inclusion initiatives, work directly on issues, and lead by example in accepting people from diverse backgrounds.
74.
For certain federal laws to apply to a business, the company must be conducting operations between two or more states. Which of the following terms describes this legal stipulation?
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Interstate commerce
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Legality clause
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Eminent domain
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Statute of limitations
Correct answer: Interstate commerce
Interstate commerce occurs when business is conducted involving two or more states. The remaining answers are not related to operations between states.
A legality clause confirms that if parts of a contract are illegal, the parties are still bound by the legal parts of the contract. Eminent domain is related to the government's right to take property from citizens and provide them with compensation. The statute of limitations sets a time limit after an event where legal action may be taken.
75.
A trainer is putting together a lesson plan for a group of employees. The information is best suited for independent study, in which employees can process the disseminated information. Which of the following classroom facilitation methods is most likely to support this trainer's needs?
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Reading
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Roleplaying
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Case studies
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Demonstration
Correct answer: Reading
Reading is best used when the information needs to be processed through independent study.
Roleplaying is best used when practice is needed to learn the information or skills. Case studies are best when knowledge should be applied to different situations. Demonstrations are best when information and skills should be shown through presentations.
76.
An employee arrives at work wearing a hat that says 'ARMY' on it. Their colleagues begin to tease this person about their time in the service, and make rude comments about their participation in the military. Which of the following is most likely taking place in this scenario?
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Veteran status harassment
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National origin harassment
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Religious harassment
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Racial harassment
Veteran status harassment
Veteran status harassment is when someone who has served their country in the military receives harassment based on this fact. In this case, the employee's colleagues are harassing them for having been in the military, making this veteran status harassment.
National origin harassment is when a person is targeted for harassment based on the country they came from. Religious harassment is when individuals are targeted because of their religion. Racial harassment is when a person experiences harassment because of their race.
77.
A training professional evaluates their program based on four levels: reaction, learning, behavior, and results. Who created this four-level model?
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Donald Kirkpatrick
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Samuel Anderson
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Dan Patrick
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Veronica Lessi
Correct answer: Donald Kirkpatrick
The four levels in Donald Kirkpatrick's system for evaluating training programs are reaction (whether the trainees liked the program), learning (whether the trainees learned what they were taught), behavior (whether the trainees changed their behavior), and results (how training impacted organizational goals).
The other answers are fabricated names.
78.
A new hire has just joined a company. They are given a stack of paperwork to complete on their first day, including information about insurance plans they must choose from. Which of the following types of administrative paperwork is this new employee MOST likely working on?
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Enrollment in benefit program
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W-2 Form
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Personal information
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Non-disclosure
Correct answer: Enrollment in benefit program
Enrollment in benefit program documentation is collected at the time of hire, and maintained by the company to ensure the employee retains coverage.
A W-2 Form is a document that employers provide to employees which collects information about dependents and marital status. Personal information includes data on race, sex, disability, and veteran status collected to comply with federal regulations around equal opportunity employment. Non-disclosure agreements protect employers against employees sharing confidential information or trade secrets with external parties.
79.
Which performance evaluation method involves giving subjects ratings for desired and undesired behaviors anchored with specific behavioral examples, allowing for a detailed assessment of employee performance?
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Behaviorally Anchored Rating Scales (BARS)
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Critical incident
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Essay format
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Graphic rating scales
Correct answer: Behaviorally Anchored Rating Scales (BARS)
Behaviorally Anchored Rating Scales (BARS) are a performance evaluation method that links specific behaviors with specific performance levels.
In critical incident evaluations, the reviewer keeps detailed records of positive and negative behavior and reviews each instance with the subject. The essay format requires the appraiser to write a narrative that describes the person's performance throughout the review period. Graphic rating scales are not narrative methods. They require reviewers to give the subjects a score for their competency in different areas. Scores range from lowest to highest.
80.
An employee files a complaint with their HR representative saying their colleagues have begun taunting them by mimicking their accent and using stereotypes about people from this person's culture and ethnic background. Which of the following is MOST likely taking place in this scenario?
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National origin harassment
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Racial harassment
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Religious harassment
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Veteran status harassment
Correct answer: National origin harassment
National origin harassment is when a person is targeted for harassment based on their country of origin. In this case, the victim's colleagues are making fun of their accent and using stereotypes about this person's ethnic identity, so this is most likely national origin harassment.
Religious harassment is when individuals are targeted because of their religion. Racial harassment is when a person experiences harassment because of their race. Veteran status harassment is when someone who has served their country in the military receives harassment based on this fact.