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HRCI PHR Exam Questions
Page 7 of 73
121.
If a human resources professional wanted to hire an industrial hygienist, which recruitment method would most likely be pursued?
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Professional association
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Alumni employee
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Job fair
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Vendor referral
Correct answer: Professional association
If a human resources professional wanted to hire an industrial hygienist, then utilizing a professional association contact or conference would be the most valuable recruiting method. A professional association will most likely have a qualified, experienced lead for what the employer is seeking.
122.
A 90-day to six-month process that helps an employee acclimate to their new job role and work environment is known as:
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On-boarding
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Orientation
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Employee handbook review
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Take-in program
Correct answer: On-boarding
On-boarding is typically a 90-day to six-month process that helps an employee acclimate to their new job role and work environment.
123.
A 50-year-old employee at a company is having a hard time adapting to new technology being introduced to their role. Which of the following tools could be useful in helping this employee get used to the new technology?
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Reverse mentor
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Supervisory training
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Virtual coaching
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Career path
Correct answer: Reverse mentor
A reverse mentor is someone who is younger than the person they are helping to teach. Reverse mentors are useful in helping older generations learn things like technology or the culture of their younger colleagues.
Virtual coaching is coaching that takes place using technology rather than in person. Supervisory training teaches people how to become managers or to take positions of power. A career path is related to growth through the course of a trajectory.
124.
Which of the following is considered an active training method?
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Case study
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Lecture
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Demonstration
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One-on-one
Correct answer: Case study
Instructional methods can be categorized as either passive, active, or experiential.
- Passive methods are those in which require little participation from the learner outside of listening and absorbing the information. Examples include lectures, presentations, and conferences.
- Active methods are those that require the learner to actively participate in the learning environment. Learning activities include facilitation, case studies, simulation, vestibule, and Socratic seminars.
- Experiential training methods provide experiences in real-time situations and include demonstrations, one-on-ones, and performance-based training.
Case study is the correct answer to this question because it, along with facilitation, simulation, vestibule, and Socratic seminar, are considered active methods.
125.
If a union member were passing out information that pointed out the advantages a union would bring to the workforce and countered the information management was providing to employees of the benefits of remaining union-free, what activity would they be performing?
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Leafleting
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Picketing
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Salting
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Bannering
Correct answer: Leafleting
Unions utilize a variety of tactics to organize employees. The following tactics include leafleting, salting, bannering, and picketing.
Salting refers to a labor union tactic that occurs when a union pays an individual to apply for a position at a specific workplace with the intent of organizing a union.
Leafleting refers to a labor union tactic where union members produce and distribute materials to communicate the advantages of the union and the benefits it will bring to the workforce.
Bannering refers to a labor union tactic where union members attempt to pressure organizations by placing obvious signs (e.g., banners) outside the organization to advertise a message to the public and to employees about the organization's business practices.
Picketing refers to a labor union tactic where a group of employees protest outside of a business to draw public attention to the dispute or prevent deliveries to a business that the union is trying to influence in some way.
126.
The OSHA standard, Permit-Required Confined Spaces, is used in workplaces where employees may have to enter confined spaces with what hazard risk?
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Hazardous atmosphere
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Hazardous energy
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Unguarded machines
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Without personal protective equipment (PPE)
Correct answer: Hazardous atmosphere
OSHA was empowered by the OSH Act to define occupational safety and health standards. There are a wide range of standards, from those that are industry-specific to some that apply to many different workplaces. Each of the answer choices is pulled from one of the standards with wider applicability. The correct answer to the question is hazardous atmosphere because the permit-required confined spaces standard (1910.146).
127.
Which of the following best describes a behavioral interview?
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Candidates are asked to explain how they have handled specific situations in past personal experiences or job functions
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Candidates are placed in intimidating situations to see how they will deal with stress
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Candidates are interviewed by several interviewers at the same time
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Candidates are asked broad questions and are allowed to guide the interview
Correct answer: Candidates are asked to explain how they have handled specific situations in past personal experiences or job functions
128.
If a company that is a federal contractor has ____ or more employees, the company must file an EEO-1 establishment report.
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50
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25
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100
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10
Correct answer: 50
When a company that is a federal contractor has 50 or more employees, the company must file EEO-1 reports.
129.
Which of these candidate testing programs would indicate an employee's feelings toward theft and drug use?
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Integrity test
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Personality test
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Aptitude test
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Psychomotor assessment test
Correct answer: Integrity test
An integrity test is also known as an honesty test and is used to determine a candidate's work ethic and also their feelings toward theft, drug use, and other potentially illegal activities.
130.
A leader is interested in finding out how many risks are present in their workspace. What is a step this leader can take to understand their risks?
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A security audit
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An employee survey
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Submit Requests for Proposals (RFPs)
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Get physical asset protection
Correct answer: A security audit
A security audit is an advisable first step for a leader to understand where the risks in the organization are.
An employee survey could be a part of a security audit to get employee input, but it would not provide a full picture of risks. Requests for Proposals (RFPs) may be sent to security companies once an organization is ready to change its security procedures due to the risks they have identified. Physical asset protection is a broad term for reducing risks and safeguarding possessions.
131.
The BARS method, or Behaviorally Anchored Rating Scale, uses anchor statements to rate performance. Which would not be an example of an anchor statement?
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Routinely takes breaks
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Greets and welcomes customers warmly
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Participates in group discussions
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Fails to act on problems
Correct answer: Routinely takes breaks
In a behaviorally anchored rating scale, the supervisor evaluates the most important functions of the job, based on the job description, and then associates a rating with an anchored statement. . "Routinely takes breaks" would not be a BARS anchor statement, since break compliance would not be part of the job description. If an employee is not routinely taking breaks as required by law or policy, action can be taken using different methods.
132.
An HR leader has designed their team's organizational chart in their company's intranet to show how many individuals report to each supervisor. As described by Kinicki and Fugate in Organizational Behavior, which of the following ways to illustrate an organizational chart has this HR leader most likely used?
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Span of control
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Division of labor
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Hierarchy of control
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Line and staff positions
Correct answer: Span of control
A span of control is a way to graphically illustrate an organizational chart where each supervisor is shown with the number of direct reports they have.
An organizational chart that shows the team organized by division of labor shows who is responsible for which processes. A hierarchy of authority shows the levels of the company and the chain of command. Organizational charts that represent line and staff positions show the difference between types of roles in the organization, whether their work is generating revenue or whether they are in support functions.
133.
Which of the options accurately defines the term HRIS?
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Human Resources Information System
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Harmonized Records Integration System
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Holistic Repository for Internal Solutions
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Hybrid Record-keeping Intelligence Software
Correct answer: Human Resources Information System
The acronym HRIS stands for Human Resources Information System. These are platforms that house employee data and automate HR department functions.
The incorrect answers are fabricated phrases.
134.
Which of the following is not usually included as an element of an absenteeism policy?
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Whether rest time is allowed
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How much sick time is provided
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Whether absences are counted on a fiscal year basis
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Whether each day off work is counted as one absence
Correct answer: Whether rest time is allowed
An absenteeism policy is critical to support employers in managing employee absences. Regardless for the reason of the absence, typically another employee has to take on those tasks, which can result in morale issues if not managed.
An effective absenteeism policy discusses the amount of paid time off provided, the type of leave that will be counted as an absence, and whether the leave is based on an occurrence, or number of days. The policy should also specify the time period the absence will be counted (90 days, 6 months, etc.) and the conditions in which a doctor's note will be required.
135.
Michael Porter identified five competitive forces that impact a company's ability to compete for profits. According to Porter's philosophy, the greater the __________ the lower the __________.
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power of force; profitability
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profits; competition
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market changes; risk
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risk; profitability
Correct answer: power of force; profitability
Michael Porter states that there are only two main options for businesses to be competitive: Differentiation and Cost Leadership.
Porter also identified five competitive forces (Threat of new entrants, bargaining power of vendors, bargaining power of firm's customers, threat of substitute products, intensity of rivalry among competing firms). He proposes that the greater the power of force against a company, the lower the company's profitability.
136.
Which of the following is not a basic function or structure of a sole proprietorship?
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Limited liability on the business owner's assets
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Easily organized and the most basic business structure
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Business owner receives all profits earned
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All business decisions are finalized by the business owner
Correct answer: Limited liability on the business owner's assets
A sole proprietorship business structure is the most basic and easy to organize. The owner is a single (sole) person who is the final authority for all decisions in the business. Any profits earned by the business belong to the owner, and the owner has unlimited personal liability for all business decisions and activities.
Limited liability exists in both corporations and limited liability companies (LLCs). Under these business structures, liability only extends to the assets which are owned by the organization.
137.
The legal concept "due process" was established in the:
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Magna Carta
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U.S. Bill of Rights
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Civil Rights Act
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Privacy Act
Correct answer: Magna Carta
In 1215, the Magna Carta introduced the legal concept known as "due process." Ratified in 1791, the US Bill of Rights VIII Amendment, further defines the principle of due process of law protecting citizens from arbitrary denial of life, liberty, or property by the government.
In employment context, the principle of due process means that an employee has the right to defend themselves against negative employment action prior to the action, such as termination, being taken.
138.
A society in which people build relationships slowly and communicate indirectly is a low-context culture.
- False
- True
Correct answer: False
A society in which people build relationships slowly and communicate indirectly is a high-context culture. Many countries in Asia, the Middle East and Latin America have high-context cultures.
A low-context culture is one in which communication is direct and relationships are built quickly. Germany, the US, Canada and Finland are a few countries with low-context cultures.
139.
Which of the following best describes employment-at-will?
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The employer or employee can end the working relationship at any time without reason
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The employer can terminate the employee at any time without reason, but the employee cannot resign without a valid reason
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The employee can resign at any time with reason, but the employer cannot terminate them without a valid reason
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The employee can come and go from the office whenever they please, as long as their work is complete
Correct answer: The employer or employee can end the working relationship at any time without reason
Employment-at-will (EAW) is when the employer or employee can end the working relationship at any time without reason.
140.
The benefit of this type of referral is that they may decide to return to work with the company in the future and may offer good leads for new candidates to interview.
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Alumni employee
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Walk-in candidate
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Previous applicant
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Employment agency
Correct answer: Alumni employee
An alumni employee is someone that worked for the company previously and left in good standing. This employee may be willing to come back to the company in the future and may also have good leads for new candidates to interview.