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Quiz Session - Attempts With Random Questions

ServSafe Exam Questions

Page 5 of 25

81.

A supervisor promises to promote an employee if the employee agrees to go on a date. Which of the following is this an example of?

  • Quid pro quo

  •  Hostile environment

  • Unconscious bias

  • Fair treatment

Correct answer: Quid pro quo

There are two types of sexual harassment recognized by federal law—quid pro quo and hostile work environment.

1. Quid pro quo:

  • “This for that.”
  • Refers to situations in which employment decisions such as hiring, firing, raises, promotions, or favorable scheduling depend on the employee providing sexual favors.
  • Usually between a boss and an employee, but it can also occur between hiring managers and job seekers or even between suppliers or guests and employees.
  • Examples: a manager threatens to fire an employee who will not sleep with them; an immediate superior promises to promote an employee if the employee agrees to go on a date.

2. Hostile environment: 

  • A place where the employee’s work environment is made intimidating, hostile, or offensive due to unwelcome sexual conduct.
  • The offensive conduct interferes with the employee’s work performance.
  • Examples: making offensive sexual comments or jokes, discussions about sex, displaying materials that are sexual in nature, bullying someone on the basis of their sex or sexual orientation.

Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. This is not an example of unconscious bias, because there was no unfair treatment. This is not an example of fair treatment due to employment conditions.  

82.

Which of the following is a safe food contact surface?

  • Stainless steel

  • Copper

  • Zinc

  • Painted pottery

Correct answer: Stainless steel

A safe and widely used food contact surface to use for equipment is stainless steel as it withstands heat and acidity, without transferring harmful chemicals to food. 

Certain types of kitchenware and equipment like items made from pewter, copper, zinc, and some types of painted pottery can be sources of chemical contamination. When subject tp heat and/or acidity some of these chemicals may transfer to food. 

83.

Which type of ID is acceptable for verifying a guest's age?

  • Passport

  • School ID

  • Birth certificate

  • Voter registration card

Correct answer: Passport

Once the ID is in your hands, make sure it is acceptable proof of age. Some establishments don’t allow out of state driver’s licenses while others do. Ask management what forms of ID are acceptable at your establishment.

  • State ID cards, passports, military IDs, and driver’s licenses are acceptable forms of ID in most states.
  • A permanent resident card may be acceptable in some areas, but check with management.
  • A school ID or a birth certificate is not acceptable.

84.

Which of the following actions must an employer not take against an individual who has harassed someone?

  • Bonus or pay increase

  • Verbal or written warnings

  • Transfer or reassignment

  • Training or counselling

Correct answer: Bonus or pay increase

An employer might take any of these actions, except offering a bonus or pay increase to correct harassing behaviors and prevent it from happening again. 

85.

Which of the following is not an acceptable method to cool hot food?

  • At room temperature

  • Using an ice water bath

  • Using ice paddles

  • Using a blast chiller

Correct answer: At room temperature

Cooling food at room temperature means that the food will be exposed to the temperature danger zone, and would be unsafe for human consumption. Acceptable cooling methods are one or a combination of the following: 

  • Ice water bath
  • Using ice paddles
  • Adding ice to food
  • Using a blast chiller

86.

A food server was assigned to set up the buffet station.

In order to prevent cross-contamination, the food server must:

  • Man the buffet area at all times

  • Instruct all guests to wash their hands before getting food

  • Provide one serving gear per 3 types of food items

  • Set up cutlery with the handles facing down

Correct answer: Man the buffet area at all times

Occupying the buffet area at all times ensures that:

  • The food server can assist the guests
  • There will be no cross-contamination in the buffet area, such as refilling used plates, using one serving gear for different food items, touching ready-to-eat food using bare hands, etc.

87.

What is the required minimum internal cooking temperature for a beef roast?

  • 145˚F (63˚C) for four minutes

  • 165˚F (74˚C) for <1 second (Instantaneous)

  • 155˚F (68˚C) for 17 seconds

  • 135˚F (57˚C) (no minimum time) 

Correct answer: 145˚F (63˚C) for four minutes

145˚F (63˚C) for four minutes

  • Roasts of pork, beef, veal, and lamb

Alternate cooking times/temperatures

  • 130˚F (54˚C) 112 minutes
  • 131˚F (55˚C) 89 minutes
  • 133˚F (56˚C) 56 minutes
  • 135˚F (57˚C) 36 minutes
  • 136˚F (58˚C) 28 minutes
  • 138˚F (59˚C) 18 minutes
  • 140˚F (60˚C) 12 minutes
  • 142˚F (61˚C)   8 minutes
  • 144˚F (62˚C)   5 minutes

Other cooking temperature requirements are: 

165˚F (74˚C) for <1 second (Instantaneous)

  • Poultry—whole or ground chicken, turkey or duck
  • Stuffing made with fish, meat, or poultry
  • Stuffed meat, seafood, poultry, or pasta
  • Dishes that include previously cooked TCS ingredients

155˚F (68˚C) for 17 seconds

  • Ground meat—beef, pork, and other meat
  • Meat mechanically tenderized with needles or blades, or by injecting it with brine or flavors (e.g., brined ham or flavor-injected roasts)
  • Meat vacuum-tumbled with marinades or other solutions
  • Ground meat from game animals commercially raised and inspected

145˚F (63˚C) for 15 seconds

  • Seafood—including fish, shellfish, and crustaceans
  • Steaks/chops of pork, beef, veal, and lamb
  • Commercially raised game
  • Shell eggs that will be served immediately

135˚F (57˚C) (no minimum time) 

  • Food from plants, including fruits, vegetables, grains (e.g., rice, pasta), and legumes (e.g., beans, refried beans) that will be 
    hot-held for service

88.

Most bacteria grow well in what condition?

  • Little or no acid

  • Highly acidic

  • Highly alkaline

  • Neutral pH

Correct answer: Little or no acid

Bacteria grow best in food that contains little or no acid. 

pH is the measure of acidity.  The range of pH values are 0 (highly acidic) to 14.0 (highly alkaline). The neutral pH has a value of 7.0.  

89.

When must food handlers in California renew their food handler training?

  • Every three (3) years

  • Every five (5) years

  • Every year

Correct answer: Every three (3) years

CALIFORNIA

Who needs to be trained: Persons in Charge (PIC) and Food handlers (including those employed by day camps and school cafeterias

Renewal: For Managers: Every five (5) years. For Food Handlers: Every three (3) years.

90.

Which of the following counts as one standard drink?

  • 5 oz. Wine 12%

  • 16 oz. of beer (5% ABV)

  • 2.5 oz. of 80-proof liquor (40% ABV)

  • 1 oz. of 110-proof liquor (55% ABV)

Correct answer: 5 oz. Wine 12%

One standard drink varies depending on the type of alcohol, but the following are counted as one drink:

  • 5 oz. of wine (12% ABV)
  • 12 oz. of beer (5% ABV)
  • 1.5 oz. of 80-proof liquor (40% ABV)
  • 1 oz. of 100-proof liquor (50% ABV)

91.

A manager asks his employee to date him so she can report for work on an understaffed busy day. 

Based on the following guidelines, how would you rate this behavior? 

  • Red light—Inappropriate conduct that needs to stop immediately
  • Yellow light—Behavior is risky and has a high potential for offending someone
  • Green light—Conduct is not likely to be misunderstood and most people would not find it unwelcome

  • Red light

  • Yellow light

  • Green light

  • It does not fall under any light category

Correct answer: Red light

To help you in determining whether a behavior is acceptable in the workplace or might be considered sexual harassment, think about the behavior using a traffic light as your guide. 

  • Red light—Inappropriate conduct that needs to stop immediately. May be illegal. Examples: Asking for sexual favors in exchange for job-related benefits; such as touching someone without their consent
  • Yellow light— behavior is risky and has a high potential for offending someone. Could contribute to a hostile environment. Examples: Making sexual jokes or showing sexual pictures; commenting on someone’s body; telling someone to dress sexier; making comments about someone’s sexual orientation or gender identity
  • Green light—Not likely to be misunderstood and most people would not find it unwelcome. Examples: Smiling at someone; giving someone an occasional compliment; giving feedback about performance; mentoring another employee

92.

What is not a source of chemical contaminants in the operations?

  • Ceiling paint, floor coating

  • Food additives, food colors

  • Pesticides, insect glue traps

  • Cleaners, sanitizers 

Correct answer: Ceiling paint, floor coating

Ceilings and floors are not food-contact surfaces, so the paints and coatings for these are not sources of chemicals in the operations. 

On the other hand, cleaners, sanitizers, food additives, food colors, pesticides, and insect glue traps are regularly used in the kitchen and, if not monitored and if used incorrectly, may lead to chemical contamination. 

93.

Who among the following will sober up the fastest?

  • Rachel, who had half a drink (wine), then read her favorite book from 8pm-9pm.

  • Sam, who had 1 drink (whiskey), then jogged from 8pm-9pm.

  • Ellie, who had 1 drink (vodka), then took a cold shower from 8pm-9pm.

  • Myles, who had 2 drinks (vodka), then watched a movie from 8pm-10pm.

Correct answer: Rachel, who had half a drink (wine), then read her favorite book from 8pm-9pm.

Many people believe that certain activities like drinking water, coffee, or energy drinks, taking a cold shower, and exercising can sober them up. The only thing that can truly process alcohol in the bloodstream and sober you up is the liver. The liver processes alcohol at a rate of around one drink per hour, assuming it’s a healthy liver. Sick or damaged livers might break down alcohol more slowly. Hence, Rachel, who only had half a drink, would sober up faster. 

94.

A supplier of eggplants made a sexually-related joke to the receiving clerk. 

Based on the following guidelines, how would you rate this behavior?

  • Red light—Inappropriate conduct that needs to stop immediately
  • Yellow light—Behavior is risky and has a high potential for offending someone
  • Green light—Conduct is not likely to be misunderstood and most people would not find it unwelcome

  • Yellow light

  • Red light

  • Green light

  • More information is needed to rate this behavior

Correct answer: Yellow light

To help you in determining whether a behavior is acceptable in the workplace or might be considered sexual harassment, think about behavior using a traffic light as your guide. 

  • Red light—Inappropriate conduct that needs to stop immediately. May be illegal. Examples: Asking for sexual favors in exchange for job-related benefits; touching someone without their consent
  • Yellow light—Behavior is risky and has a high potential for offending someone. Could contribute to a hostile environment. Examples: Making sexual jokes or showing sexual pictures; commenting on someone’s body; telling someone to dress sexier; making comments about someone’s sexual orientation or gender identity
  • Green light—Not likely to be misunderstood and most people would not find it unwelcome. Examples: Smiling at someone; giving someone an occasional compliment; giving feedback about performance; mentoring another employee

95.

Which techniques do not prevent a food delivery person from unnecessarily touching surfaces?

  • Leaning with hands on a wall while waiting 

  • Pressing elevator buttons using elbows

  • Holding the door open using hips

  • Holding the door open using an operated door opener

Correct answer: Leaning with hands on a wall while waiting 

Leaning with hands on a wall while waiting exposes the hands to contamination.

It is crucial that delivery personnel are aware of frequently touched surfaces like door knobs, elevator buttons, phones, and light switches. With awareness, they must be cautious not to repeatedly touch these surfaces, and instead use other body parts like the back of the hand, and elbows. Keep an eye out for hands-free door openers, and use them too. 

96.

Which of the following is true with regards to food safety training for staff?

  • Provide initial and ongoing training.

  • Provide the same training for all staff. 

  • Provide training specifically during the first day for the staff.

  • The first day of work must be about food safety training.

Correct answer: Provide initial and ongoing training.

Training and monitoring:

  • Train staff to follow food safety procedures.
  • Provide initial and ongoing training.
  • Provide all staff with general food safety knowledge.
  • Provide job-specific, food safety training.
  • Retrain staff regularly.
  • Document training.

97.

Which of the following steps is not required when washing produce?

  • Wear single-use gloves.

  • Make sure produce does not touch surfaces exposed to raw meat, seafood, or poultry.

  • Wash the produce thoroughly before cutting, cooking, or combining it with other ingredients.

  • When washing produce, use running water, pull apart leafy greens, rinse thoroughly.

Correct answer: Wear single-use gloves.

Single-use gloves should be used when handling ready-to-eat food, except when washing produce. 

Other guidelines for produce preparation are as follows: 

  • Make sure produce does not come into contact with surfaces exposed to raw meat, seafood, or poultry.
  • Wash the produce thoroughly before cutting, and cooking with other ingredients.
  • When washing produce, use running water, pull apart leafy greens, rinse thoroughly.
  • Approved chemicals may be used to wash produce.

98.

Which of the following is an important feature of a chemical storage area?

  • Well lit

  • Light-colored interiors

  • Anti-slip floor mats

  • Storage pallets

Correct answer: Well lit

The chemical storage area must have good lighting so chemicals can be easily seen.

The storage area must also be provided with hooks for hanging cleaning tools, a utility sink for filling buckets and washing cleaning tools, and a floor drain for disposing of dirty water. Light colored interiors, anti slip floor mats and storage pallets are good items to have secondary to the storage being well lit. 

99.

Self-service areas can be challenging for guests with food allergies. Which of the following is not helpful in preventing cross-contact in buffets?

  • Adding old food to new food

  • Using designated serving utensils per dish

  • Placing food items with allergens separately

  • Labeling food items if they contain allergens

Correct answer: Adding old food to new food

Adding old food to new food is an example of cross contamination and time-temperature abuse. 

Practices like the following avoid cross-contact:

  • Using designated serving utensils per dish - to ensure that the serving utensils will not be the source of cross-contact.
  • Placing food items with allergens separately - to prevent food spills, and prevent food proteins from mixing.
  • Labeling food items if they contain allergens - written cues will help guests in choosing the food that has no allergens.

100.

Which of the following may be experienced by a person who was sexually harassed?

  • Physical health concerns 

  • Disciplinary action

  • Lawsuits and legal fees

  • Peace of mind

Correct answer: Physical health concerns 

Sexual harassment has lasting consequences for everyone involved. People who have been harassed or even those who just witnessed harassment can experience: 

  • Stress
  • Emotional and physical health concerns
  • Financial repercussions (healthcare, missing work, changing their schedule to avoid the harasser, or quitting their job)

People who harass others may face: 

  • Disciplinary action
  • Legal costs
  • Decreased rate of hiring

Companies where harassment occurs may face: 

  • Decreased employee morale and high staff turnover
  • Bad publicity
  • Legal costs
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