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CompTIA Project+ Exam Questions
Page 7 of 25
121.
Abigail has very limited technical knowledge of how to create and manage websites, but she has been tasked with managing the content for her organization's website. What type of software may make it simple for Abigail to manage, modify, create, and upload content to her company's site without much knowledge of websites?
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CMS
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CRM
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ERP
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EDRMS
Correct answer: CMS
A Content Management System (CMS) is a type of software that allows users with little or no technical knowledge to create and manage a website.
Customer Relationship Management (CRM) software helps organizations manage relationships with their current and potential future customers. Enterprise Resource Planning (ERP) systems help companies coordinate business activities, such as accounting and HR. An Electronic Document and Record Management System (EDRMS) is a software system that stores an organization's documents electronically.
122.
Which of the following is NOT a characteristic of a project?
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Permanent
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Stateholder satisfaction
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Purpose
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Unique
Correct answer: Permanent
Projects are temporary, meaning they have a start and end date. Something permanent would not be considered a project.
Stateholder satisfaction, purpose, and uniqueness are all characteristics of a project.
123.
Conflict management is an essential part of project management. Which answers below are conflict scenarios that are likely to require special treatment?
Select all that apply.
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Team member disputes
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Disgruntled employees
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New hires in HR
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Defects
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Bugs
Team member disputes and disgruntled team members are two conflict situations that tend to require special treatment. For example, it is a good idea to check with Human Resources (HR) if a dispute involves threats or other workplace harassment or if a disgruntled employee may require special attention and one-on-one meetings.
New hires in HR, defects, and bugs are not types of conflicts.
124.
In a project with team members working in different time zones, which of the following communication methods is most appropriate to ensure effective collaboration?
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Synchronous communication
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Asynchronous communication
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Both synchronous and asynchronous communication
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No communication is necessary
Correct answer: Synchronous communication
In a project with team members working in different time zones, synchronous communication is most appropriate to ensure effective collaboration. It allows for real-time interaction and immediate feedback, which are particularly important when working on time-sensitive tasks.
Asynchronous communication, on the other hand, may result in delayed responses and can slow down the project. While using both synchronous and asynchronous communication can be helpful, synchronous communication should be prioritized when team members are working in different time zones. Communication is always necessary in project management.
125.
What is the purpose of a sprint review meeting?
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To present completed work to stakeholders
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To review the performance of the team during the sprint
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To plan and prioritize the backlog for the next sprint
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To conduct a daily standup meeting with the team
Correct answer: To present completed work to stakeholders
A sprint review is a recurring meeting held at the end of a sprint in Agile methodology. The purpose of the meeting is to present the completed work to stakeholders and gather feedback for further improvement.
Reviewing the performance of the team during the sprint is typically done during a retrospective meeting. Backlog planning and prioritization are typically done during sprint planning meetings. Daily standup meetings are separate recurring meetings held during the sprint to keep the team updated on progress and identify any obstacles.
126.
Taylor is a project manager at Acme Inc. She needs to categorize expenses as CapEx or OpEx. Which of the following expenses should she classify as CapEx?
Select all that apply.
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A large software purchase
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Network switches
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Monthly software subscription fee
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Rent
Operational Expenses (OpEx) are related to day-to-day activities, such as subscription fees, rent, travel, and supplies.
Capital Expenses (CapEx) are expected to continue to deliver value for an extended period, such as large software purchases, furniture, equipment, vehicles, and buildings.
127.
In what situations is email a good choice for communication?
Select all that apply.
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You prefer not to interrupt recipients
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You do not need an immediate response
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You can convey the message succinctly in writing
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Intent is likely to be misunderstood
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The topic requires real-time back-and-forth conversation
Asynchronous communications, such as email, do not require immediate responses. Asynchronous communications are useful in the following cases:
- You want to reduce interruptions.
- Participants are in vastly different time zones.
Email in particular is useful for broadcasting a succinct message to multiple recipients.
The downsides of asynchronous communication like email include a longer time to reach a decision if discussion is needed and an increased probability of miscommunication.
128.
What is the PRIMARY objective of resource smoothing in project management?
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To balance the use of resources over time
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To ensure that resources are used efficiently and effectively
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To load resources at the beginning of the project
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To avoid overloading resources on a project
Correct answer: To balance the use of resources over time
The primary objective of resource smoothing is to balance the use of resources over time, avoiding spikes or dips in resource usage that can disrupt the project. Resource smoothing maintains a consistent level of resource utilization while keeping the project on track. Avoiding resource overload and loading resources at the start of a project are aspects of resource leveling and resource loading, not resource smoothing.
129.
Which of the following BEST describes a risk trigger in project management?
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An event that indicates a risk is about to occur
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A process for documenting risks and assigning them to a risk owner
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A technique for analyzing the probability and impact of risks
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A strategy for reducing the likelihood or impact of risks
Correct answer: An event that indicates a risk is about to occur
A risk trigger is an event or condition that indicates a risk is about to occur.
Risk triggers are used to identify potential risks and to alert the project team to take appropriate action to manage the risk.
130.
Which term refers to a major event in a project that is used to measure the project's progress?
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Milestone
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Deliverable
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Requirement
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Constraint
Correct answer: Milestone
A milestone is a major event in the project that is used to measure the project's progress. Milestones can also mark when a key deliverable is completed and approved.
A deliverable is an outcome, result, or specific item that must be produced to consider the project complete. A requirement describes the character of a deliverable. A constraint is anything that restricts or mandates the actions of a project.
131.
The state of California has additional privacy standards and regulations that go above and beyond NIST standards. Where are these published?
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CCPA
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GDPR
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PIPEDA
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HIPAA
Correct answer: CCPA
The California Consumer Privacy Act (CCPA) provides additional privacy standards for companies that conduct business in California.
The General Data Protection Regulation (GDPR) was established by the European Union (EU) and applies to all organizations that conduct business in the EU. Canada developed the Personal Information Protection and Electronic Documents Act (PIPEDA). The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was introduced to regulate the safekeeping of electronic healthcare information in the US.
132.
Amal is an analyst at Acme Inc. The organization is considering undertaking a project to create a new service offering. Amal is tasked with determining whether the project is technically viable and practically doable. What type of activity should Amal perform to complete this task?
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Conduct a feasibility study
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Create a business case document
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Perform a cost-benefit analysis
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Launch a new portfolio
Correct answer: Conduct a feasibility study
A feasibility study occurs before a business case is created and helps determine whether the project is doable. Feasibility studies help reduce uncertainty and assess risk. Business case documents may include the results of a feasibility study.
A cost-benefit analysis is used to quantify potential financial gain from a project.
A portfolio is a group of projects within an organization that are aligned to the same strategic goals but are not necessarily directly related.
133.
When is a project considered a success?
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The goals of the project have been fulfilled and the stakeholders are satisfied with the results
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The project deliverables have been produced
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The project came in at or under the set budget
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The scope of the project stayed the same and did not expand
Correct answer: The goals of the project have been fulfilled and the stakeholders are satisfied with the results
A project is considered a true success only once the goals it set out to achieve have been fulfilled and the stakeholders are happy with the results.
134.
A project is at risk of missing its target completion date. In an attempt to keep the current target completion date, the project team adjusts task start dates so that some tasks that were previously sequential are now executed in parallel. What type of duration compression technique did the project team use?
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Fast tracking
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MMM technique
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Slippage reduction
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Standard compression
Correct answer: Fast tracking
Duration compression techniques are used to shorten a project's duration to address schedule slippage. The two compression techniques to know for the Project+ exam are:
- Crashing: a technique that adds more resources or uses overtime to speed up task completion and delivery times.
- Fast tracking: a technique that involves performing tasks in parallel instead of sequentially.
The MMM technique, slippage reduction, and standard compression are not standard project management duration compression techniques.
135.
Kai is a project manager at Acme Inc. The past three meetings Kai has scheduled were missing key stakeholders due to scheduling conflicts. Kai did not have insight into the conflicts when he scheduled the meetings via email. Which meeting tool is the BEST choice to help Kai see stakeholders' availability going forward?
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Calendaring tool
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File-sharing platform
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Wiki knowledge base with a "schedules" section
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Multi-authoring and editing software
Correct answer: Calendaring tool
A calendaring tool is useful for coordinating meetings and aligning schedules. With a calendaring tool, Kai can check the stakeholders' availability and then send an invitation. None of the other tools would directly enable scheduling visibility.
A file-sharing platform enables project team members to upload files to and download files from a shared central repository. File-sharing platforms help streamline document access and provide team members with a single source of truth for project documentation. SharePoint, Google Drive, and DropBox are examples of file-sharing platforms.
Multi-authoring and editing software enables multiple people to edit a document simultaneously. Typical use cases for this software include collaborating on presentations, brainstorming, jointly creating and modifying reports, and co-authoring other project documentation. It is not used for scheduling.
A wiki knowledge base enables collaborative creation, editing, and reading of project documentation. Even with a "schedules" section, the knowledge base would require manual updating and would not match the functionality of a calendaring tool.
136.
Which of the following is an example of risk transfer?
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Purchasing insurance to cover potential losses
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Reducing the likelihood or impact of a risk event
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Choosing not to proceed with a project that has associated risk
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Accepting the potential impact of a risk event without taking action to mitigate it
Correct answer: Purchasing insurance to cover potential losses
Risk transfer involves transferring responsibility for a risk to a third party, such as an insurance company or subcontractor. This can be done to reduce the financial or legal liability associated with a risk.
Reducing the likelihood or impact of a risk event is a risk mitigation strategy, not risk transfer. Choosing not to proceed with a project or activity is a risk avoidance strategy. Accepting the potential impact of a risk event without taking action to mitigate it is a risk acceptance strategy.
137.
Sasha is a project manager at Acme Inc. He would like to find a way to streamline the process of creating Gantt charts and visualizing completion dates for milestones. Which of the following tools is MOST likely to help him achieve this goal?
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Project management scheduling tool
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Conferencing platform
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Multi-authoring and editing software
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Wiki knowledge base
Correct answer: Project management scheduling tool
A project management scheduling tool helps create content relevant to project schedules, such as Gantt charts, projected milestone completion dates, and resource availability.
None of the other options would directly address the use cases of streamling Gantt chart creation or visualization of milestone completion dates as effectively as project management scheduling tools.
Multi-authoring and editing software enables multiple people to edit a document simultaneously. Typical use cases for this software include collaborating on presentations, brainstorming, jointly creating and modifying reports, and co-authoring other project documentation.
A wiki knowledge base enables collaborative creation, editing, and reading of project documentation.
Conferencing platforms are software tools that enable the hosting of webinars, meetings, conference calls, and live streams for groups of people.
138.
What is wrong with this RACI chart?
Sasha | Tristan | Tal | Taylor | |
Work item 1 | R/A | C/I | C/I | I |
Work item 2 | C/I | R/I | R/A | I |
Work item 3 | C/I | R | A | I |
Work item 4 | A | I | I | R |
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Nothing
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Sasha is accountable for multiple work items
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Taylor is informed multiple times but never consulted
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Two people are responsible for work item 2
Correct answer: Nothing
A RACI chart defines the following accountabilities:
- R = Who is Responsible for actually doing the work
- A = Who is Accountable and signs off on the work
- C= Who is Consulted about the work
- I = Who is Informed about the work
It is acceptable for multiple people to be responsible, consulted, or informed for any given work item. However, only one person should be accountable.
It is also acceptable for some people not to be consulted about a particular work item.
Therefore, there is nothing inherently wrong with this RACI chart.
139.
Which of the following BEST describes a mandatory dependency in project management?
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A task that must be completed before another task can begin
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A task that can begin before another task is completed but will delay the dependent task if not finished
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A task that depends on another task but can still be completed if the dependent task is not finished
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A task that does not depend on any other task and can be completed at any point in the project
Correct answer: A task that must be completed before another task can begin
A mandatory dependency is a type of task dependency that requires a task to be completed before another task can begin. This means the dependent task cannot start until the task it depends on is finished. This type of dependency is also known as a hard dependency or hard logic because it is inflexible and cannot be changed without affecting the project's timeline.
140.
You are a project manager leading the development of a new mobile app for a client. Your team has just completed the initial build of the app and you need to validate the deliverables before sending them to the client for approval. How should you do this?
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Verify that the deliverables meet the agreed upon acceptance criteria and obtain approval from the key stakeholders
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Ask the development team to do a final check before sending the deliverables to the client
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Quickly send the deliverables to the client without validation
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Wait for the client to request the deliverables before sending them
Correct answer: Verify that the deliverables meet the agreed-upon acceptance criteria and obtain approval from the key stakeholders
The project manager should validate the deliverables against the acceptance criteria agreed upon with the client. This helps to ensure deliverables meet the client's expectations. The project manager should also obtain approval from key stakeholders before sending the deliverables to the client for final approval.
It is not acceptable to skip validation altogether or to place the responsibility on the development team when quality is the project manager's responsibility.