CompTIA Project+ Exam Questions

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141.

At what stage of the project life cycle should a project team hand off a product to the organization?

  • Closing

  • Discovery

  • Initiation

  • Execution

Correct Answer: Closing 

The Closing phase of a project includes activities such as handing off the product to a sustaining team, validating deliverables, and signing off on the project. 

The Discovery, Initiation, and Execution phases all precede the Closing phase and would not include a handoff to another team. 

142.

Before onboarding a new financial analyst for a project, the project team conducts a criminal background check on the candidate. This is an example of which type of security?

  • Operational

  • Digital 

  • Physical 

  • Data 

Correct answer: Operational

Operational security deals with items like performing background checks and providing security clearances. The goal of operational security is to verify that a candidate's background (e.g., criminal record, driving history, financial status) makes them a viable candidate for a role. A background check is a typical example of operational security. 

Data security deals with restricting access to data based on roles, responsibilities, and data classification. For example, an organization might classify some data as public information with relaxed access policies and other data as confidential information with highly restrictive access policies. 

Digital security deals with access and permissions for digital assets and systems, such as providing remote access to a server and protecting it with Multifactor Authentication (MFA). 

Physical security deals with implementing security controls for physical assets, such as building access, removable storage devices, and mobile phones. For example, if an organization implements a badge system to restrict access to a data center, it is a form of physical security. 

143.

Managing the schedule is the responsibility of which member of the project team?

  • Project manager

  • Project sponsor

  • Project champion

  • Business analyst 

Correct answer: Project manager

The project manager is responsible for managing all the work associated with the project. The project manager has many duties, but some examples are managing the schedule, managing the project team, and maintaining all project artifacts. 

The project sponsor is responsible for approving and signing the project charter. The project champion is usually the project sponsor or another key stakeholder who acts as a cheerleader to stir enthusiasm around the project. The business analyst is responsible for gathering information and requirements for a project. 

144.

What are the possible strategies to respond to a positive risk?

Select all that apply.

  • Exploit

  • Share

  • Enhance

  • Accept

  • Combine

  • Reduce

  • Mitigate

The possible responses to positive risk (also known as opportunity) are:

  • Exploit
  • Share
  • Enhance
  • Accept

145.

Which stakeholder is typically responsible for managing the work related to a specific project as opposed to a group of related projects?

  • Project manager

  • Program manager

  • SME

  • PMO

Correct answer: Project manager

Identifying and assessing stakeholder responsibilities is a key aspect of the Initiation phase of a project. A project manager is the stakeholder responsible for managing the work related to a specific project. The key difference between a project manager and a program manager is that project managers are focused on a specific project, while program managers manage a group of related projects. 

Here is a list of common stakeholder types and their roles:

  • Project manager: the person who manages the work related to a project
  • Subject Matter Experts (SMEs): people with knowledge and experience related to a specific domain (subject matter)
  • Business analyst: a person responsible for gathering and documenting requirements for a project
  • Senior Management Team: executives responsible for meeting organizational goals; often responsible for project prioritization and finances
  • Program manager: the person who manages multiple related projects and to whom a project manager typically reports
  • Project Management Office (PMO): a business unit that helps enable a uniform approach to project management across an organization
  • Project sponsor: a person who has the authority to fund and provide resources for a project, typically the one who approves a project charter
  • Customers or end-users: the person or group that receives the output (product or service) from a project
  • IT Team: the group of three key IT roles related to projects—architects who design IT solutions, developers/engineers who develop solutions (usually with code), and testers / Quality Assurance (QA) representatives who test solutions 

146.

A project team at Acme Inc. is presented with a negative risk related to an event planning project. There is a chance that it will rain the day the event is scheduled, but it is too early to know the forecast for the date. What are possible strategies to deal with this risk?

Select all that apply.

  • Mitigate 

  • Accept

  • Combine

  • Network

There are four possible strategies to deal with negative risks:

  • Avoid
  • Transfer
  • Mitigate
  • Accept

For example, the team could plan to hand out umbrellas if needed to mitigate the risk. Alternatively, they could accept the risk and deal with the impact rain may cause. 

147.

Which of the following BEST describes gap analysis in project management?

  • The process of identifying the difference between actual performance and expected performance

  • The process of analyzing the difference between the actual start date and the actual finish date of a project task

  • The process of analyzing the difference between the planned cost of a project task and the actual cost incurred

  • The process of identifying the difference between the current state of a process or system and the desired state

Correct answer: The process of identifying the difference between actual performance and expected performance

Gap analysis is a technique used in project management to identify the difference between the current performance on a project and the expected performance. It is typically used to identify areas where improvement is needed and to develop strategies to improve performance enough to close the gap. 

The other options describe various types of analysis used in project management, but they do not accurately describe gap analysis.

148.

Ariel is a project manager at Acme Inc. She is creating a scoring model to help decide between multiple possible solutions during the Discovery phase of a project. Time to market is the most important criterion for the business when comparing solutions. How should Ariel reflect the importance of time to market in the scoring model?

  • Give time to market the highest weight in the scoring model

  • Give time to market the lowest weight in the scoring model

  • Make time to market the first item in the list of scoring model criteria 

  • Make time to market the last item in the list of scoring model criteria 

  • Consider time to market only when evaluating alternatives 

  • Consider time to market before considering any other criteria 

Correct answer: Give time to market the highest weight in the scoring model

Weights are a way for organizations to represent the importance of a given criterion in a scoring model. A higher weight value means higher importance when comparing alternate solutions. By giving time to market the highest weight, Ariel can represent it as the most important criterion in the model. 

The order of criteria in a scoring model does not necessarily reflect their importance.

Just because time to market is the most important criterion in the model does not mean it is the only criterion that should be considered. Alternatives should be evaluated and compared across all the criteria in a scoring model. 

149.

The sales team at Acme Inc. has complained that there is no centralized and easily accessible way to access and review data related to existing and potential customers, such as service contracts, sales, and contact information. Which software could Acme Inc. implement to BEST improve the recording and visibility of customer interactions and relationships?

  • CRM

  • ERP

  • CMS

  • EDRMS

Correct answer: CRM

Customer Relationship Management (CRM) software enables organizations to manage relationships and interactions with customers and potential customers. CRMs store data such as contact information, service details, asset information, and purchase information.

Enterprise Resource Planning (ERP) software helps streamline back-office workflows such as Human Resources (HR), accounting, finance, purchasing, and inventory management. 

A Content Management System (CMS) makes it easy for nontechnical users to build and manage websites and website content. 

An Electronic Document and Record Management System (EDRMS) manages electronic documents and data throughout their life cycles. An EDRMS provides a way to monitor who creates, accesses, modifies, and deletes files and data and who can implement access restrictions.

150.

Rosario is a project manager at Acme Inc. She wants to evaluate risks on a project using as many techniques as are practical. Which of the options below are risk analysis techniques?

Select all that apply.

  • Impact

  • Qualitative

  • Quantitative

  • Situational

  • Bottom-up

Impact analysis, qualitative analysis, quantitative analysis, and situational (or scenario) analysis are all valid risk analysis techniques.

Bottom-up is an estimating technique. 

151.

What are the benefits of qualitative analysis over quantitative analysis for risk assessment?

Select all that apply.

  • Speed

  • Cost

  • Precision 

  • Propinquity 

Qualitative analysis, which involves the use of nonquantitative values to rank risks, is typically cheaper and faster than quantitative analysis. However, quantitative analysis, which uses numeric values, is typically more precise. Propinquity describes how a stakeholder perceives the significance of a risk. 

152.

Alexander is managing a project in which the development team and the operations team work side by side and report to him. Which framework is being used in this example?

  • DevOps

  • DevSecOps

  • Waterfall

  • Agile 

Correct answer: DevOps

Prior to the creation of the DevOps concept, the development team responsible for developing the application and the operations team responsible for the services and networks the application would run on were managed separately by different managers. DevOps is a framework that brings the development staff and operations staff together into one team that reports to a single manager. This allows for more streamlined communication and collaboration. 

DevSecOps includes the development staff and operational staff like DevOps, but adds in the security operations staff as well. Waterfall is a methodology in which projects are handled in a step-by-step manner; each step of the project is completed before the team moves on to the next. Agile is a method of managing projects in which the project is broken up into small, incremental portions of work that do not need to be done in a specific order. 

153.

Jeremy is reviewing a hierarchical chart that breaks down the necessary types of work on a project according to the type of resource needed to perform the task. The chart shows electricians and plumbers as two resource types. What type of chart is Jeremy looking at for this project?

  • RBS

  • OBS

  • RAM

  • RACI

Correct answer: RBS

A Resource Breakdown Structure (RBS) is a type of hierarchical chart that breaks down project work based on the type of resource needed to do the work. The RBS may include electricians, plumbers, painters, and carpenters as resource types. 

The Organizational Breakdown Structure (OBS) is a form of an organizational chart that shows departments or teams within an organization and their respective work packages. A Responsibility Assignment Matrix (RAM) maps the work breakdown structure elements to resources. RACI stands for "Responsible, Accountable, Consult, and Inform," and it assigns responsibility to different members of the project. 

154.

A project team at Acme Inc. needs to collaborate on a presentation and some related documents. Emailing the document back and forth and editing different copies leads to significant overhead and content conflicts. What category of collaboration tools could help the project team BEST solve this problem?

  • Multi-authoring and editing software

  • Calendar tool

  • Workflow and e-signature platform

  • File-sharing platforms

Correct answer: Multi-authoring and editing software

Multi-authoring and editing software enables multiple people to edit a document simultaneously. Typical use cases for the software include collaborating on presentations, brainstorming, jointly creating and modifying reports, and co-authoring other project documentation. Using multi-authoring and editing software would help the project team at Acme Inc. jointly edit the presentation while avoiding content conflicts. 

A file-sharing platform would help share the content among team members but would not necessarily enable collaborative editing. 

A calendar tool is useful for coordinating meetings and aligning schedules but would not directly enable collaborative editing. 

A workflow and e-signature platform would help streamline the process of collecting signatures electronically but would not directly enable collaborative editing. 

155.

Which project management document incorporates the use of a RACI chart to define stakeholder responsibilities?

  • RAM

  • Project charter

  • Risk register

  • Business case

Correct answer: RAM

The Responsibility Assignment Matrix (RAM) is a project management document that incorporates the use of a RACI chart to define stakeholder responsibilities. RACI stands for "Responsible, Accountable, Consult, and Inform" and is used to define responsibilities on the project. 

A project charter authorizes the project to start. A risk register is a list of risks and their description. The business case is the justification for the project. 

156.

For a project manager, what is the purpose of scheduling a follow-up meeting?

  • To discuss items that were not completed or could not be addressed in the original meeting

  • To provide the project manager with an opportunity to demonstrate their leadership skills

  • To ensure that all stakeholders are aware of the issues identified in the previous meeting

  • To ensure that all team members are present at the meeting

Correct answer: To discuss items that were not completed or could not be addressed in the original meeting

The purpose of a follow-up meeting is to discuss items that were left unfinished or could not be discussed in the original meeting. 

Scheduling a follow-up meeting is not about demonstrating leadership skills, although it may be a secondary benefit. Stakeholders may already be aware of the issues, and if not, it is the responsibility of the project manager to communicate the issues to them outside of the follow-up meeting. Only the team members necessary to address identified issues need to be present at the follow-up meeting.

157.

Which term is used to describe all the equipment, hardware, software, networks, data centers, and more that make up and support IT activities within an organization? 

  • Infrastructure

  • Data warehouse

  • Network

  • Database 

Correct answer: Infrastructure 

Infrastructure includes all the items that comprise and support IT activities within an organization, such as servers, hardware, software, networks, and data centers.

A data warehouse is a system that collects, organizes, centralizes, and manages data. A computer network is a collection of devices connected to enable the sharing or exchange of data and services. Multitiered architecture refers to physically splitting technology functions into their own modules. A database is a collection of data that is stored electronically in a computer system. 

158.

Amber is a project manager working on a very large-scale industrial project. There are many stakeholders, and she is concerned that she won't be able to keep track of everyone.

Which of the following could Amber create to assist with keeping track of all the project's stakeholders?

  • Stakeholder registry

  • Project charter

  • Records management plan

  • Scrum board 

Correct answer: Stakeholder registry

A stakeholder registry is typically used in large projects with many stakeholders to help keep track of everyone involved. The stakeholder registry can be a simple roster or a more detailed spreadsheet with information about each stakeholder. 

The project charter is a document that provides formal approval for the project to start. A records management plan provides policies and standards the organization will follow regarding the life cycle of data and records. A Scrum board is used in Scrum methodology to keep track of tasks throughout the project. 

159.

During the Planning phase of a project, what should a project manager consider while creating a Quality Assurance (QA) plan?

  • The stakeholders' expectations and requirements

  • The project budget and schedule

  • The procurement process

  • The change control process

Correct answer: The stakeholders' expectations and requirements

During the Planning phase, a project manager should consider the stakeholders' expectations and requirements while creating a Quality Assurance (QA) plan. This plan outlines the quality standards, metrics, and techniques for ensuring that the project's deliverables meet the stakeholders' expectations and requirements. 

While the project budget, schedule, procurement process, and change control process are important considerations, they are not the primary focus when creating a QA plan. 

160.

You are working on a project in which the project manager has constructed a board that represents the project. The board includes various tasks that can be assigned and moved from different stages, such as "not yet started," "in progress," and "complete."

Which Agile methodology is in use in this example?

  • Kanban

  • Scrum

  • Lean

  • Extreme Programming 

Correct answer: Kanban

Kanban is a type of Lean Agile methodology in which a board with columns is used to represent the project. The board can be either a physical board or one managed by software. The methodology is pull-based and progresses to the next step as resources become available. 

Scrum, Lean, and Extreme Programming are all Agile methodologies, but they do not require a board.