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PMI CAPM Exam Questions
Page 2 of 55
21.
A meeting is underway and the project team has just wrapped up the last project deliverable. The team discusses knowledge gained throughout the project's lifecycle. What is the best answer for the importance of discussing the knowledge gained?
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To improve future project performance
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To lessen the workload of the next project
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To prevent scope creep of the next project
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To keep senior management happy
Correct answer: To improve future project performance
The lessons learned meeting is used to identify and share the knowledge gained during a project, phase, or iteration. The intent of this meeting is to improve project team performance. The lessons learned meeting can address situations that could have been handled better, alongside good practices that illustrate favorable outcomes. Lessons learned are information that illustrates negative and positive experiences toward the project.
22.
Juhani has just obtained formal approval to make changes to his project. When making a change to the project schedule, which of the following is not a required action?
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Updating the schedule baseline
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Analyzing the impact of the change
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Formally obtaining approval for the change
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Preparing a change request
Correct answer: Updating the schedule baseline
The schedule baseline is updated only when there are approved changes that significantly alter the scope, time, or cost of the project. Changing the project schedule does not always necessitate an immediate update to the baseline unless the changes are formaleized and deemed substantial.
Analyzing the impact of the change is incorrect because it is part of making changes to the project schedule.
Formally obtaining approval for the change is incorrect because it is also required when making a change to the project schedule.
Preparing a change request is incorrect because it is necessary when making schedule changes to conform to the project change control plan. You need to have a scope change management process in place as you start the project, so you can deal with both the expected and unexpected changes that will come your way.
23.
Maile is in the planning phases of a newly developed project and is defining the WBS. The criteria in this document include the project scope statement, WBS, work package, planning package, and WBS dictionary. Who is involved in the development of the scope baseline?
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The project team
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The project manager
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The project sponsor(s)
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The project stakeholder(s)
Correct answer: The project team
The project team is responsible for the development of the scope baseline after they receive feedback from the project's customers and stakeholders.
The scope baseline includes the Work Breakdown Structure (WBS), the WBS dictionary, and the project scope statement and is used by the project manager to relate where the project is to where the baseline shows it should be.
24.
Alexy is in a meeting with the project sponsor and is discussing an important element of the business case. This section is the reason for the project, articulating why it exists and why it is managed. It exists within the project charter and provides details about the business goals and objectives. What is this section in the business case best called?
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Business need
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Project justification
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Business strategy
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Program requirement
Correct answer: Business need
A business need provides the rationale for the project, explaining why it exists and why it should be undertaken. This section is included in the preliminary business requirements and is shown in the project charter. The project charter authorizes the project. The business need articulates the details of the business goals and objectives.
25.
Company X is in the process of implementing new software. Jai is the head of the IT department for Company X and Bai is the operations manager for the department receiving the new software. What are Jai and Bai best considered?
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Stakeholders
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Project managers
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Customers
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Sponsors
Correct answer: Stakeholders
Jai and Bai would both be considered stakeholders for Company X's software implementation project. Stakeholders are individuals who will affect or be affected by a project. The project manager is the person in charge of the project, and the project sponsors are those who are authorizing the project to occur.
26.
You are in a meeting with the project sponsor and customer regarding tasks for your project. They ask for a document that breaks down various deliverables of the project to associate scheduling with these activities. What project document does this best describe?
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Work breakdown structure
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Resource breakdown structure
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Risk breakdown structure
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Product breakdown structure
Correct answer: Work breakdown structure
A work breakdown structure is a chart that contains a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. A work breakdown structure is also known as the WBS and is a powerful component to project scheduling associated with its various activities. The WBS contains all the deliverables that contribute to a project. The WBS is developed to illustrate how project deliverables are broken down into work packages and their associated levels of responsibility.
27.
You are managing a project using the Kanban methodology. Your team has been facing issues with work items piling up in the "In Progress" column, leading to delays and inefficiencies. To address this, you decide to implement some changes.
Which of the following actions are appropriate steps to improve the flow of work in a Kanban system? (Choose three)
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Implement Work In Progress (WIP) limits for the "In Progress" column.
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Conduct regular stand-up meetings to discuss progress and bottlenecks.
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Use a cumulative flow diagram to analyze the flow of work and identify bottlenecks.
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Increase the number of team members to handle the workload.
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Move all incomplete work items to the "Done" column to clear the backlog.
WIP limits help control the amount of work in progress, preventing overload and ensuring a smoother flow of work through the system.
Simply increasing the number of team members does not address the root cause of the bottlenecks and may lead to other issues such as communication overhead.
Regular stand-up meetings help the team stay aligned, discuss progress, and identify and address bottlenecks promptly.
Moving incomplete work items to the "Done" column without actually completing them does not solve the problem and can lead to inaccurate reporting and further issues.
A cumulative flow diagram provides a visual representation of the flow of work, helping identify bottlenecks and areas for improvement.
28.
You have been reassigned to a new project that includes a diverse set of project team members and stakeholders expanding throughout the organization. You have been asked by the program manager to send out a memo regarding a time change for a team meeting that day. This is an example of what type of communication?
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Informal
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Formal
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Official
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External
Correct answer: Informal
Communication among team members and project stakeholders can have many different classifications. In this case, you are sending out a simple memo about a meeting time change, which is an example of informal communication. Other examples of informal communication include emails and ad-hoc discussions.
Most of the project work is associated with communication and engagement, especially work associated with maintaining project team member and other stakeholder engagement. As described in the Stakeholder Performance Domain, communication entails formal and informal communication in addition to verbal and written communication.
29.
You have been assigned to a new project, and the sponsor tells you this project will need to be released in stages known as iterations. This is due to the project's complexity and how it will likely increase over time. You understand that you will have to manage this project as fluidly as possible and not be constrained to any set scope requirements.
What type of lifecycle will you use?
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Adaptive lifecycle
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SDLC lifecycle
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Hybrid lifecycle
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Predictive lifecycle
Correct answer: Adaptive lifecycle
An adaptive lifecycle is also called an agile or change-driven lifecycle. This lifecycle can be iterative or incremental. The scope of this type of project environment is agreed upon before the start of an iteration.
An iterative life cycle's project scope is determined early in the project. However, time and cost estimates are evaluated and modified as the team understands how the product will increase. Iterations will help to develop the product with repeated cycles. The increments will add to the functionality of the product.
In an incremental life cycle, the deliverable is produced by iterations that successively add functionality within a certain amount of time. The deliverable will include the necessary and sufficient capability that is necessary to be called completed after the final iteration.
30.
Piotr is questioned about when procurement activities will need to be conducted throughout the project lifecycle. Which of the following best describes when it should be conducted?
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Control Procurement needs to be conducted prior to Close Project or Phase
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Control Procurements is completed at the end of the project
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Control Procurements can only happen once during the project
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Control Procurements requires less paperwork than Close Project or Phase
Correct answer: Control Procurement needs to be conducted prior to Close Project or Phase
Control Procurements address each contract applicable to the project or project phase. In multi-phase projects, the term of a contract may only be applicable to a given phase of the project. In these cases, the Close Project or Phase process closes the procurement(s) applicable to that phase of the project. Unresolved claims may be subject to litigation after closure. The contract terms and conditions can prescribe specific procedures for agreement closure. The Control Procurements process supports the Close Project or Phase process (Section 4.6) by ensuring contractual agreements are completed or terminated.
Projects can have multiple contracts in multiple phases, but all procurements must be closed prior to project closure.
31.
You attend a meeting shortly after the initiating phase. The team is collocated into a room along with key project stakeholders. The project manager makes introductions, discusses the expectations of the project, and elaborates on starting the project work. What type of meeting does this best describe?
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Kickoff meeting
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Closeout meeting
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Iteration planning
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Iteration review
Correct answer: Kickoff meeting
A kickoff meeting is a gathering of project team members and project-related stakeholders to start a project regarding setting expectations, gaining a common understanding, and starting the work. A kickoff meeting establishes the start of a project, phase, or iteration. This meeting is associated with the end of planning and triggers the start of execution. Multi-phased projects will typically have a kickoff meeting at the start of each phase.
32.
You are near the completion of all the deliverables of the project and have transitioned to the closing process group. The closing process group includes processes in which project management knowledge area?
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Project Integration Management
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Project Scope Management
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Project Resource Management
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Project Risk Management
Correct answer: Project Integration Management
The Closing process group consists of processes within the Project Integration Management (close project or phase) knowledge area. Project Integration Management is the glue that links all the deliverables from the Process Groups into a unified whole. This linkage begins with the project description document and extends to the project plan and its execution, including monitoring progress against the project plan and the integration of changes, and finally through to project closure.
33.
Mattia is asked by a senior stakeholder to optimize the collection and distribution of his project's information to ensure that stakeholders understand the updates more clearly. Which of the following is the act of collecting and distributing project information within the Manage Communications process?
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Project reporting
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Work performance reports
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Work performance information
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Stakeholder notifications
Correct answer: Project reporting
Project reporting is the act of collecting and distributing project information. Project information is distributed to many groups of stakeholders and should be adapted to provide information at an appropriate level, format, and detail for each type of stakeholder. The format may range from a simple communication to more elaborate custom reports and presentations. Information may be prepared regularly or on an exception basis. The Manage Communications process develops ad hoc reports, project presentations, blogs, and other types of communication about the project.
34.
Tyler is the new vice president of her company's e-commerce division. After careful consideration, she recommends that her business group adopt Agile and adaptive project practices. Tyler has a limited number of employees who are trained in Agile methods. To support this transformation, she decides to bring in an external Agile coach.
Which of the following statements is not true regarding inviting an external Agile coach into her organization?
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If the role of the servant leader has yet to be established, an external coach can replace the need for this role
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External coaches can provide unbiased and impartial views of the issues and challenges that may arise
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When the coaching capability is not yet developed within the organization, an external coach may be required
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External coaches have the advantage of experience and knowledge from working in a variety of organizations
Correct answer: If the role of the servant leader has yet to be established, an external coach can replace the need for this role
The role of a servant leader is vital to the success of Agile transformation and implementation. This role should not be replaced by an external Agile coach. An external Agile coach can help establish the role of a servant leader for an organization that is newly adopting Agile practices.
External coaches can provide unbiased and impartial views of the issues and challenges that may arise. When the coaching capability is not yet developed within the organization, an external coach may be required. External coaches have the advantage of experience and knowledge from working in a variety of organizations.
35.
Nur has just been assigned by her organization to lead a team that is responsible for achieving project objectives. She is also asked to perform communication roles with the sponsor, team, and important key stakeholders. What role is Nur in?
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Project manager
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Product manager
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Program manager
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Functional manager
Correct answer: Project manager
The project manager is the person who is assigned by the performing organization to lead the project team to achieve the project objectives. The project manager leads the project team to obtain the objectives of the project and meet stakeholders' expectations. The project manager also facilitates communication roles among the sponsors, team members, and various stakeholders.
36.
What is the process of identifying project stakeholders regularly and analyzing and documenting relevant information regarding their interest, involvement, interdependencies, influence, and potential impact on project success?
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Identify Stakeholders
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Monitor Stakeholder Engagement
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Plan Stakeholder Engagement
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Manage Stakeholder Engagement
Correct answer: Identify Stakeholders
Identify Stakeholders is the process of identifying project stakeholders regularly and analyzing and documenting relevant information regarding their interest, involvement, interdependencies, influence, and potential impact on project success. This process enables the project team to identify an appropriate focus to engage stakeholders. Identify Stakeholders is a process that will be performed throughout the project as necessary.
Manage Stakeholder Engagement is a process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement and project activities throughout the project lifecycle.
Monitor Stakeholder Engagement is the process of monitoring project stakeholder relationships and tailoring strategies for engaging stakeholders through modification of engagement strategies and plans.
Plan Stakeholder Engagement is the process of developing approaches to involve project stakeholders based on their needs, expectations, interest, and potential impact on the project.
37.
Dora was assigned a telecommunications project that involves many stakeholders. She is trying to create a sophisticated communications management plan that enables all stakeholders to communicate effectively. Which of the following is not one of the 5 Cs of communication?
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Complexity of message
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Concise expression
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Correct grammar and spelling
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Coherent flow of ideas
Correct answer: Complexity of message
Complexity of message is not one of the 5 Cs. In fact, complexity can be a hindrance to effective communications management. Streamlining of messaging based on your audience's needs is recommended.
The 5 Cs of communication are as follows:
- Concise expression refers to elimination of extraneous words and information so that communication is efficient.
- Correct grammar and spelling removes distracting errors and credibility reducing errors from communication.
- Coherent flow of ideas ensures logical communication to best convey information.
- Clear purpose and expression directs communication by factoring in the needs and interests of the receiver.
- Controlling flow of words and ideas uses aides like graphics and summaries to make information easily understandable.
38.
Reed is selecting stories from the backlog and committing herself to executing them in the next iteration. The iteration backlog contains various stories that are illustrated with clearly defined acceptance criteria. What type of meeting does this best describe?
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Iteration planning
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Retrospective
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Lessons learned
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Closeout meeting
Correct answer: Iteration planning
An iteration planning meeting is used to clarify the details of the backlog items, acceptance criteria, and work effort required to meet an upcoming iteration commitment. An iteration planning meeting is also known as a sprint planning meeting. Iterations are timeboxed cycles of development on a product or deliverable in which all of the work that is required to deliver value is conducted.
39.
Sophia is leading a complex project that is cutting close to the planned timeline. She works diligently to move several activities to be performed in sequence. Which of the following best describes this technique?
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Fast tracking
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Crashing
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Crash tracking
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Paralleling
Correct answer: Fast tracking
Fast tracking is a schedule compression method in which activities or tasks that are normally done in sequence are performed in parallel, at least for a portion of their duration. Fast tracking refers to schedule compression by working in parallel on activities in an effort to complete them earlier to improve the schedule.
Crashing is incorrect, as it refers to shortening the duration by adding resources to a work activity.
Crash tracking and paralleling are not real techniques.
40.
You are in a backlog refinement meeting with the product owner and cross-functional team. This type of meeting typically occurs during an iteration-based agile project to maneuver the team in the right direction. Which of the following best describes backlog refinement?
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The backlog refinement meeting includes elaborating and re-prioritizing work to be accomplished in the next iteration
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The backlog refinement meeting includes tasking the project team
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The backlog refinement meeting includes elaborating and re-prioritizing the budget
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The backlog refinement meeting includes elaborating and re-prioritizing stakeholder engagements
Correct answer: The backlog refinement meeting includes elaborating and re-prioritizing work to be accomplished in the next iteration
During an iteration-based agile project, the product owner will work with the team to prepare stories for the upcoming iteration. This meeting's purpose is to refine enough stories so that the team understands what they are and what size the stories are compared to each other. Refinement meetings allow the product owner to present story ideas to the team and for the team to learn about what hurdles they may encounter in the stories. At the backlog refinement meeting, the backlog is progressively elaborated and re-prioritized to evaluate work that can be accomplished in an upcoming iteration.