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PMI-PBA Exam Questions
Page 3 of 25
41.
You are tracking requirements for a project using a traceability matrix. Which of the following relationships would most likely be captured in the matrix?
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Relationship between a requirement and the specific user story it satisfies
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Relationship between a requirement and its associated cost estimate
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Relationship between a requirement and the stakeholder who requested it
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Relationship between a requirement and the risk mitigation strategy
Correct answer: Relationship between a requirement and the specific user story it satisfies
Traceability matrices are powerful tools that help organizations track and manage the relationships between requirements and their corresponding deliverables or artifacts, such as user stories. By establishing clear traceability, organizations can ensure that requirements are accurately translated into functional specifications and that all deliverables align with the overall project objectives.
The relationship between a requirement and its associated cost estimate is important to identify, but this information is typically tracked in the project budget or cost estimation documents, not directly in the traceability matrix.
The relationship between a requirement and the stakeholder who requested it is relevant to document, but it's usually captured in the requirements document or stakeholder analysis, not the traceability matrix.
The relationship between a requirement and the risk mitigation strategy is important for risk management but is typically tracked in the risk register, not the traceability matrix.
42.
Which of the following is not a technique for monitoring and evaluating the effectiveness of a business solution after its implementation?
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User acceptance testing (UAT)
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Key performance indicators (KPIs)
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Post-implementation reviews
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Customer satisfaction surveys
Correct answer: User acceptance testing (UAT)
User Acceptance Testing (UAT) is conducted before the business solution is implemented to ensure that it meets user requirements.
Key Performance Indicators (KPIs) are metrics used to measure the success of a business solution against predetermined targets.
Post-implementation reviews assess the overall success of the project and identify lessons learned.
Customer satisfaction surveys are used to gather feedback from users about their experience with the solution.
43.
You’ve been tasked to support the business analysis efforts on a large enterprise business solution implementation project, and you're facing a growing backlog of change requests. What's the best way to manage this situation?
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Prioritize change requests based on their impact and importance
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Implement all change requests immediately to avoid upsetting stakeholders
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Reject all change requests to maintain the project's original scope
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Delegate the responsibility for managing change requests to the project manager
Correct answer: Prioritize change requests based on their impact and importance
Giving priority to change requests guarantees that the most pressing and critical ones are addressed first. This prioritization approach minimizes disruptions to the project's timeline and objectives, ensuring efficient change management.
Unrestricted request implementation can result in expanding project scope and extended timeline delivery.
Rejecting every change request is counterproductive in project management and can lead to frustration among stakeholders, ultimately harming the overall success of the business solution.
Project managers have a say in the change management process, but as a business analyst, you are closely involved and play a pivotal role in assessing the potential impact of change requests on requirements.
44.
Which three components does Sinek’s Golden Circle highlight?
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What, How, Why
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Who, When, Where
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Why, Who, What
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When, Why, How
Correct answer: What, How, Why
Sinek’s Golden Circle theory examines the notion that business leaders often focus more on what (products or services) and how (delivery systems) but are often challenged when analyzing their why when it comes to business need and value proposition. Sinek’s Golden Circle helps business stakeholders understand the importance and impact of defining their why as it pertains to their customers.
Who, When, and Where are not Sinek’s Golden Circle components.
45.
A project is using a model-based approach for requirements documentation. How do you ensure traceability between the model and the other requirements artifacts?
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Use a tool that supports model-based traceability
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Create a separate traceability matrix
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Rely on the model itself
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Manually document the traceability relationships
Correct answer: Use a tool that supports model-based traceability
A tool designed for model-based traceability simplifies the process of linking and updating relationships between the model and other artifacts, ensuring consistency and accuracy.
Creating separate matrices can be cumbersome and prone to errors.
The model itself might not be sufficient for capturing all traceability relationships with other artifacts.
Manual documentation can be time consuming and error prone.
46.
You are updating the status of a requirement that has been rejected by stakeholders. What is the next step in the process?
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Communicate the rejection to the project team and stakeholders
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Remove the requirement from the traceability matrix
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Initiate the request to modify the requirement
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Escalate the issue to the project sponsor
Correct answer: Communicate the rejection to the project team and stakeholders
Transparency and open communication are crucial. Everyone needs to know why the requirement was rejected before deciding on next steps.
Removing the requirement might be done later, but communication comes first.
Initiating a change request might be appropriate but only after discussing the rejection with stakeholders.
Escalating the issue could be a later step if needed but communication is the immediate priority.
47.
You are working on a project that utilizes user stories to capture requirements. Which of the following traceability techniques would be most appropriate to link these user stories to the higher-level business requirements?
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Story mapping
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Dependency mapping
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Backlog management
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Force field analysis
Correct answer: Story mapping
Story mapping is a visual technique specifically designed to link user stories to higher-level epics and themes, helping to understand the bigger picture and ensure traceability between different levels of requirements.
Dependency mapping focuses on identifying dependencies between tasks or activities, not necessarily between different levels of requirements.
Backlog management is a process for prioritizing and organizing work items, not a traceability technique.
Force field analysis is used to identify and analyze the forces for and against a proposed change, not for traceability.
48.
A requirement has been successfully implemented through testing. Which lifecycle state should you update the requirement to in the traceability matrix?
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Verified
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Approved
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In Progress
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Implemented
Correct answer: Verified
The Verified state indicates that the requirement has not only been implemented but also successfully tested and validated, making it ready for deployment.
The Approved status signifies that the requirement has been accepted and is awaiting implementation.
The In Progress state implies the requirement is under development or being worked on.
The Implemented state suggests the requirement has been delivered but not yet tested or validated.
49.
During a sprint review, a product owner suggests a significant change to a requirement that is already in progress. Which of the following actions should you take first?
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Assess the impact of the change on other requirements and project timeline
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Update the requirement in the traceability matrix
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Inform the development team about the change to the requirement
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Initiate a change request regarding the requirement
Correct answer: Assess the impact of the change on other requirements and project timeline
Before making any decisions or taking action, it is vital to assess the impact of the change on the project timeline and other requirements. Understanding the potential consequences of the change is critical for making informed decisions.
Updating the requirement is done after the impact is assessed, and the change is approved.
Informing the development team is also done after the impact is understood.
Initiating a change request is a formal step taken after the impact analysis and decision to proceed with the change.
50.
During the planning phase of a new business solution project, you decide to create an onion diagram to understand the different stakeholder groups and their level of involvement. As you analyze the diagram, which of the following actions is least likely to be a result of your analysis?
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Creating a Work Breakdown Structure (WBS)
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Tailoring communication strategies
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Prioritizing requirements elicitation sessions
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Identifying potential risks
Correct answer: Creating a Work Breakdown Structure (WBS)
Using a Work Breakdown Structure (WBS) is important in project planning, but it is not a direct outcome of analyzing a stakeholder onion diagram. The onion diagram primarily focuses on stakeholder relationships and communication, not the detailed breakdown of work tasks.
Tailoring communication is a key outcome of understanding stakeholder interests and influence levels and is reflected when using an onion diagram.
Prioritizing elicitation with stakeholders who have the highest influence is a strategic decision based on onion diagram findings.
The onion diagram helps identify potential risks related to stakeholder engagement, such as project resistance or lack of crucial support from key individuals.
51.
During the planning phase, you realize that the project timeline is very tight. What is the best way to adjust the business analysis approach to accommodate this constraint?
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Prioritize the most critical requirements
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Eliminate all elicitation activities to save time
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Extend the project timeline
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Reduce the scope of the project
Correct answer: Prioritize the most critical requirements
By prioritizing the most crucial requirements, the development team can ensure the delivery of core functionalities within the allocated timeframe. If time permits, less critical requirements can be addressed subsequently.
Eliminating all elicitation activities in the pursuit of time efficiency can result in an ill-defined solution that fails to align with the intended business requirements.
Failure to consult with stakeholders and conduct accurate time estimations prior to extending a project timeline can result in reduced project and solution effectiveness as well as unwanted delays.
Eliminating essential features to reduce project scope should be approached as a final measure. This is because such an action may undermine the overall worth of the project.
52.
When determining the stakeholder engagement approach for a business analysis project, which of the following factors is least important to consider?
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Stakeholder availability during specific project phases
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Stakeholder communication preferences
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Stakeholder influence and interest levels
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Stakeholder attitudes toward the project
Correct answer: Stakeholder availability during specific project phases
Communication preferences, influence, interest levels, and attitudes are more critical than stakeholder availability in determining engagement levels.
Understanding how stakeholders prefer to receive information (email, meetings, reports) is crucial for effective communication and engagement.
Identifying stakeholders with high influence and interest allows you to prioritize their engagement and ensure their needs are met.
Knowing if stakeholders are supportive, neutral, or resistant helps tailor the engagement approach to address their concerns and gain their buy-in.
53.
What is the primary purpose of a transition plan in the context of solution evaluation?
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Ensure seamless delivery of the solution from development to operations
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Detail the steps for deploying the solution in the production environment
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Outline the training plan for end users of the solution
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Identify potential risks associated with the solution's implementation
Correct answer: Ensure seamless delivery of the solution from development to operations
The transition plan is a crucial document that outlines the step-by-step process of transferring responsibility for a business solution from one party to another. Its primary objective is to ensure a seamless and efficient handover, minimizing disruptions and maintaining the continuity of support and maintenance services.
The deployment plan covers the steps for deploying the solution into the production environment, while the transition plan does not.
The training plan for end users is usually developed separately. Sometimes, this training plan is incorporated into the communication plan.
Identifying potential risks associated with the solution's implementation is the focus of a risk assessment, not the transition plan.
54.
Your team is developing a new medical device software. To validate the requirements and ensure it adheres to strict regulatory standards, which technique would be most critical?
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Compliance review
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Peer review
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Simulation
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User acceptance testing
Correct answer: Compliance review
A compliance review is a systematic examination of the requirements and design against relevant regulations and standards. This is essential for medical device software to ensure patient safety and regulatory compliance.
Peer reviews are important for general quality but not specifically focused on regulatory compliance.
Simulations are helpful for testing functionality but not a substitute for a compliance review.
User acceptance testing validates user needs but doesn't guarantee regulatory compliance.
55.
You are working on a project with several stakeholders who have conflicting priorities regarding the requirements. Which decision-making technique would be most appropriate for reaching a consensus on the final requirements baseline?
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Multivoting
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Brainstorming
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Decision tree
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SWOT analysis
Correct answer: Multivoting
Multivoting is a collaborative technique that allows stakeholders to quickly narrow down a large list of options by voting on their preferences. This helps identify the requirements with the most support and can facilitate consensus when priorities differ.
Brainstorming is useful for generating ideas but not for making final decisions.
Decision trees are helpful for evaluating options with uncertainty but not for prioritizing requirements with conflicting stakeholder views.
SWOT analysis is a strategic planning tool, not a decision-making technique for prioritizing requirements.
56.
A stakeholder suggests using a customer satisfaction survey as the primary business metric for a new product launch. Which potential drawback should you discuss with them as the most significant concern?
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Reliance on a single metric
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Expensive and time consuming
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Survey results can be subjective, influenced by respondent biases
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Surveys may not capture all aspects of customer satisfaction
Correct answer: Reliance on a single metric
The reliance on a single metric, even a customer satisfaction survey, can lead to a narrow focus and neglect other important aspects of product performance. While the other options are valid concerns about surveys, the most significant drawback is using a single metric as the primary measure of success. Customer satisfaction is important, but it's not the sole indicator of a product's overall performance. Other factors like sales figures, market share, return on investment, and operational efficiency also need to be considered.
Conducting surveys can be costly and time consuming, potentially causing delays in project timelines. This is a genuine concern but can often be alleviated through meticulous planning and budgeting.
Surveys provide valuable insights, but they can be limited by subjective factors such as respondent biases and moods, making it challenging to arrive at definitive conclusions. Statistical analysis and meticulous question design can help mitigate this limitation, enhancing the reliability and accuracy of survey results.
Surveys may not capture all aspects of customer satisfaction, overlooking critical factors that contribute to overall product success. This is a valid concern, but it can be addressed by combining surveys with other data sources and metrics.
57.
You are defining acceptance criteria for a user story related to a new online payment feature. Which of the following statements would be an example of a well-written acceptance criterion?
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"When a user clicks the Pay Now button, the system should process the payment and display a confirmation message within 5 seconds."
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“The payment feature should be easy to use and understand by all the end users.”
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“The system should allow users to make payments using various methods within a specific on-screen time period.”
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“The payment feature should be secure.”
Correct answer: "When a user clicks the Pay Now button, the system should process the payment and display a confirmation message within 5 seconds."
A well-written acceptance criterion is Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). The correct response meets these criteria, as it clearly states the action (clicking Pay Now), the expected outcome (processing payment and displaying confirmation), and the time frame (within 5 seconds).
All the other responses are too vague and subjective and not specific enough to be considered as acceptable criterion.
58.
Your company’s engineering team is adopting an Agile development methodology. You’ve been asked to analyze whether the work group can adjust, accept the change, and begin implementing Agile work practices and systems and also learn to model the Agile mindset for new team members.
Which of the following tools should you use to evaluate the situation?
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Readiness assessment
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Transition plan
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Requirements traceability matrix
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Process flow diagram
Correct answer: Readiness assessment
A readiness assessment evaluates an organization's capability for change. It considers factors like leadership support, employee engagement, resources, business or office culture, and external forces. The findings of the report can help analysts develop strategies to address gaps and improve the chances of successful change implementation. Other elements examined may include communication practices, change management capabilities, risk tolerance, and learning adaptability across work groups. Conducting a comprehensive readiness assessment provides valuable insights for organizations that can be used to navigate and adopt change successfully and effectively.
Transition plans detail the steps to move to a new state or work practice but don't assess readiness.
A requirements traceability matrix works to verify requirements are met, but it does not serve the purpose of assessing readiness.
Process flow diagrams are visual representations of the steps of a process but don't provide an assessment of readiness indicators.
59.
Your company is launching a new mobile app. You want to quickly test the market and gather user feedback with minimal investment. Which approach would be most suitable?
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Develop a minimum viable product (MVP) with essential features
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Release a fully-featured app with all functionalities
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Create a detailed prototype to showcase the app's visual design
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Conduct a focus group with potential users to discuss their needs
Correct answer: Develop a minimum viable product (MVP) with essential features
By developing a Minimum Viable Product (MVP), you can introduce a basic version of your app to early customers to elicit feedback and validate your concept. This MVP should include only the essential features needed to satisfy those initial users, allowing you to test the market, gather valuable insights, and reduce the risk of investing in unnecessary features. The feedback obtained through this process helps identify areas for improvement and informs future product development, ensuring that your app aligns with customer needs and preferences.
A fully featured app is expensive and risky before market validation.
A prototype demonstrates visuals, not functionality for user testing.
Focus groups provide insights, not real-world usage data.
60.
Your team is designing a new customer relationship management system. You need to define which user roles have permission to perform specific actions on customer data, such as creating, viewing, updating, or deleting records.
Which tool would be most helpful for this purpose?
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CRUD matrix
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Risk burndown chart
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Interaction matrix
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Event list
Correct answer: CRUD matrix
A CRUD (Create, Read, Update, Delete) matrix is a table that shows the permissions of different user roles to perform specific actions on data entities. In this scenario, it would clearly define which roles can create new customer records, view existing ones, modify them, or delete them.
Risk burndown charts track the reduction of risks over time, not user permissions.
Interaction matrices show the interactions between different system components or actors, not user permissions on data.
In a system, event lists include triggers and occurrences that can happen, excluding user permissions.