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PMI-PBA Exam Questions
Page 8 of 25
141.
A project team is using the Delphi technique to reach a consensus on the prioritization of requirements. What is a key characteristic of this technique?
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It uses a series of questionnaires to gather and refine expert opinions anonymously
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It involves face-to-face meetings with stakeholders to discuss their preferences
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It requires stakeholders to vote on each requirement using a ranking system
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It involves a facilitated group discussion, where participants brainstorm and evaluate ideas
Correct answer: It uses a series of questionnaires to gather and refine expert opinions anonymously
The Delphi technique is a structured communication method that uses multiple rounds of questionnaires to gather expert opinions. The responses are summarized and shared with the group, who then refine their opinions based on the feedback. This process continues until a consensus is reached. The anonymity of the responses encourages honest and unbiased feedback.
Face-to-face meetings are not a characteristic of the Delphi technique.
Voting is a characteristic of multivoting, not the Delphi technique.
Facilitated group discussion is a characteristic of the Nominal group technique, not the Delphi technique.
142.
You are reviewing the results of a requirements validation survey sent to stakeholders. Several stakeholders have indicated that a particular requirement is unclear and needs further clarification.
What is the best way to address this issue?
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Meet individually with the stakeholders who expressed confusion
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Provide a more detailed explanation of the requirement and survey results
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Update the requirements document to include additional details and definitions
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Organize a group meeting with all stakeholders to discuss the requirement and gather feedback
Correct answer: Meet individually with the stakeholders who expressed confusion
Individual follow-up meetings allow for a more personalized discussion and tailored explanations, addressing the specific concerns of each stakeholder.
Adding explanations to the survey results document might not be seen by all stakeholders and may not address the root of the confusion.
Updating the requirements document is a good step, but it's important to first understand the specific points of confusion through direct communication.
A group meeting might be necessary later, but individual meetings are initially more efficient for addressing specific concerns.
143.
Which of the following is not a common measurement tool or technique used in business analysis for evaluating whether a solution meets requirements?
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SWOT analysis
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Key performance indicators (KPIs)
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Balanced scorecard
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Earned value management (EVM)
Correct answer: SWOT analysis
SWOT or Strengths, Weaknesses, Opportunities, Threats analysis is a strategic planning and assessment tool used to evaluate a business's internal and external environment. It can provide insights relevant to requirements, but it's not directly used to measure the success of a solution against specific requirements.
Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of a project or initiative against strategic goals. They are directly tied to measuring whether a solution meets requirements.
Balanced scorecards are strategic management tools that use a variety of metrics to assess performance across different perspectives (financial, customer, internal processes, learning & growth). They can be used to evaluate if a solution is meeting requirements in a holistic way.
Earned Value Management (EVM) is primarily used in project management and can be adapted to business analysis to measure project performance in terms of scope, schedule, and cost, helping to evaluate if a solution is on track to meet requirements.
144.
In a behavior-driven development approach, what is the role of a business analyst in writing scenarios?
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Collaborate with stakeholders to define scenarios in a business-oriented language
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Define the technical implementation details of the scenarios
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Write the test scripts based on the scenarios
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Execute the scenarios and report the results to the development team
Correct answer: Collaborate with stakeholders to define scenarios in a business-oriented language
Business analysts play a crucial role in behavior-driven development by translating business requirements into scenarios that can be understood by both technical and non-technical stakeholders. These scenarios serve as the basis for development and testing.
Defining the technical implementation details of the scenarios is incorrect because while business analysts are involved in defining the behavior of the system, they are not responsible for determining the specific technical details of how it will be implemented. That is the role of developers.
Scenarios serve as a basis for testing, but testers are typically responsible for writing the actual test scripts in a behavior-driven development environment. They use the scenarios as a guide to create automated tests that verify the system's behavior.
Executing the scenarios and reporting the results to the development team is not the primary role of a business analyst in this instance. While they may be involved in reviewing the results of automated tests, their main focus is on collaborating with stakeholders to define and refine the scenarios that drive development and testing.
145.
A project is subject to strict regulatory compliance requirements. How should you leverage traceability to ensure compliance throughout the project lifecycle?
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Include a compliance status field in the traceability matrix
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Create a separate document listing all compliance requirements
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Rely on the development team to ensure compliance
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Conduct a compliance audit at the end of the project
Correct answer: Include a compliance status field in the traceability matrix
By incorporating compliance tracking directly into the traceability matrix, a business analyst can monitor compliance status for each requirement throughout its lifecycle, proactively addressing any issues and ensuring adherence to regulatory standards.
Documenting compliance requirements and risks is important, but creating a separate document doesn't provide the same level of integration and visibility as tracking compliance directly in the traceability matrix. This can lead to missed opportunities to address non-compliance early in the project.
The development team is responsible for implementing the requirements in a compliant manner, but a business analyst should not solely rely on them, as they play a crucial role in monitoring compliance throughout the project lifecycle and ensuring that the necessary evidence is documented.
Conducting a compliance audit at the end of the project is too late to address non-compliance issues effectively. Proactive monitoring throughout the project lifecycle is essential to identify and mitigate risks early on, avoiding costly rework or project delays.
146.
Which of the following is a typical input for obtaining stakeholder sign-off on a developed business solution?
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Performance data report
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Business case document
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Burn-down chart
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Feasibility report
Correct answer: Performance data report
Providing stakeholders and developers with a summary of the business solution's performance data is a critical aspect of the evaluation process. This data serves as a valuable tool in assisting project and development teams in making informed decisions about the future course of action during the implementation process.
A business case outlines the justification for the project, but it's not a direct input for sign-off.
A burn-down chart tracks the project's progress against time. It's helpful for project management, but it doesn't provide the tangible evidence stakeholders need to assess the solution itself.
A feasibility report assesses the viability of a project, but it's a preliminary document created before development begins. It doesn't reflect the final solution.
147.
Which of the following is a don’t when prioritizing requirements?
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Base prioritization solely on the opinions of the project team
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Involve stakeholders in the prioritization process
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Use a consistent set of criteria to evaluate requirements
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Document the rationale behind the prioritization decisions
Correct answer: Base prioritization solely on the opinions of the project team
The project team's input is valuable, but prioritization should also consider the needs and priorities of the stakeholders who will be using the solution.
Involving stakeholders in the prioritization process is essential for ensuring that the final solution meets their needs and expectations.
Using a consistent set of criteria to evaluate requirements ensures fairness and transparency in the prioritization process.
Documenting the rationale behind the prioritization decisions provides valuable context and traceability for future reference.
148.
You are a business analyst working for a small e-commerce business that is launching a new online ordering system. Stakeholders have begun expressing conflicting opinions about the project's goals.
To best manage these differing viewpoints and ensure alignment, which stakeholder engagement approach should you adopt?
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Facilitate a collaborative workshop
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Create a RACI matrix
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Draft a communication plan
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Conduct individual interviews
Correct answer: Facilitate a collaborative workshop
Facilitating a workshop allows for open dialogue, idea generation, and consensus building, which is essential when stakeholders have conflicting viewpoints.
A RACI matrix, used to identify specific stakeholders on a project who should be Responsible for project work, Accountable for project work, Consulted on project work, and Informed about project work, can help clarify and identify work roles, but it doesn't directly address conflicting goals.
A communication plan, which helps categorize stakeholder communication preferences, is vital for a successful project, but its creation won't resolve disagreements about goals. Giving stakeholders a forum to voice these concerns will be more effective.
Conducting individual interviews can help analysts gather project and business solution requirements, but allowing stakeholders to voice and address their concerns in an open and interactive forum is a better solution.
149.
You are working on a project with constantly evolving requirements. Which traceability approach would be most suitable in this scenario?
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Dynamic traceability
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Static traceability
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Horizontal traceability
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Vertical traceability
Correct answer: Dynamic traceability
Dynamic traceability is designed for projects with frequent changes, allowing for real-time updates and adaptability.
Static traceability is suitable for stable requirements but not for dynamic environments.
Horizontal traceability and vertical traceability refer to the direction of tracing (across the same level or up/down levels of requirements), not the frequency of updates.
150.
You are gathering requirements for a new inventory tracking system. Stakeholders have provided a long list of features and functions. What is the first step you should take to analyze and decompose these requirements?
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Categorize and prioritize the requirements based on their business value
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Create a data model to represent the inventory data
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Develop a process flow diagram to illustrate the inventory management workflow
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Identify the interfaces between the inventory system and other systems
Correct answer: Categorize and prioritize the requirements based on their business value
Before diving into detailed analysis, it's important to understand the relative importance of each requirement. Categorizing and prioritizing helps focus the analysis on the most critical aspects and ensures that resources are allocated effectively.
Data modeling creation comes later, after understanding the requirements and their priorities.
Process modeling is also done later, once the requirements are clear and prioritized.
Interface analysis is important but not the first step in the decomposition process.
151.
Which of the following is not a decision-making technique used in requirements analysis?
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SWOT analysis
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Voting
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Prioritization matrix
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MoSCoW
Correct answer: SWOT analysis
SWOT is a strategic planning tool, not a primary decision-making technique for specific requirements.
Voting is a straightforward and efficient method for assessing stakeholder agreement on requirements.
Prioritization matrices are used to rank requirements based on weighted criteria.
MoSCoW is a prioritization technique that categorizes requirements into four groups: Must have, Should have, Could have, and Won't have. This helps stakeholders understand the importance of each requirement and focus on the most critical ones first.
152.
A project is using a collaborative tool for requirements management. How do you leverage this tool to facilitate effective monitoring and collaboration with stakeholders?
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Use the tool's commenting and discussion features
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Grant all stakeholders full access to modify requirements
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Rely on the tool's built-in reporting features
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Use the tool to automatically generate test cases
Correct answer: Use the tool's commenting and discussion features
Collaborative tools facilitate real-time communication and feedback, allowing stakeholders to actively participate in the requirement's lifecycle and ensuring that everyone is aligned.
Granting full access to modify requirements can lead to uncontrolled changes and inconsistencies.
Reporting features are helpful, but they don't replace the need for direct communication and collaboration.
Automated test case generation can be useful, but it's not the primary focus of using a collaborative tool for monitoring requirements.
153.
You are tasked with detailing the steps a customer takes to purchase a product from an e-commerce website. The goal is to understand potential pain points and areas for improvement.
Which modeling technique would be most appropriate for illustrating this process?
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User interface flow
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State diagram
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Use case diagram
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Interaction matrix
Correct answer: User interface flow
A user interface flow is the most suitable choice, as it focuses on the user's journey through the website's interface. It would show the sequence of screens the customer encounters, the actions they take (clicking buttons, entering information), and any decision points they face during the purchase process.
State diagrams are used to represent the different states of a system, which wouldn't be the primary concern here.
Use case diagrams illustrate interactions between users and a system, but not the specific steps within a process.
An interaction matrix displays the connections between components, but it does not capture the flow of a user's actions.
154.
You are leading a project with a complex regulatory landscape. What traceability technique would be most effective for demonstrating compliance with relevant regulations and standards?
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Compliance matrix
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Impact mapping
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Requirements dependency matrix
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Risk matrix
Correct answer: Compliance matrix
A compliance matrix directly links requirements to specific regulatory standards, ensuring that all requirements are compliant and providing an auditable trail for regulatory reviews.
Impact mapping is a strategic planning technique that helps visualize the relationship between business goals, features, and user outcomes. It's not specifically designed for compliance traceability.
A requirements dependency matrix shows relationships between requirements but doesn't directly link them to specific regulatory standards.
A risk matrix assesses and prioritizes risks, but it doesn't provide the specific traceability needed to demonstrate compliance.
155.
In your requirements management plan, you've defined the communication channels and cadence for the project’s stakeholders. Why is this important for closing the planning phase?
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Sets clear parameters for communication throughout the project lifecycle
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Ensures everyone receives the same information at the same time
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Prevents stakeholders from requesting changes to the plan
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Eliminates the need for face-to-face meetings, saving time and resources
Correct answer: Sets clear parameters for communication throughout the project lifecycle
Establishing clear communication guidelines that hold true from initiation to the close of a project helps prevent misunderstandings, manage stakeholder expectations, and build a collaborative environment that can ultimately lead to a successful business solution outcome.
Tailored communication is often needed for different stakeholder groups, but it isn't wholly relevant in this instance.
An effectively designed communications strategy is not intended to stifle stakeholder requests; rather, it aims to facilitate them. Stakeholders should be able to actively seek modifications to the requirements management plan if they identify inconsistencies or concerns that could potentially impact the project's success.
Business analysts and project managers should never eliminate opportunities for in-person stakeholder meetings if they can be facilitated. Much can be achieved in co-located group meetings.
156.
A project team is designing a new online learning platform. They want to ensure that the User Interface (UI) is intuitive and easy to navigate. Which technique would be most helpful in refining the UI design?
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Prototyping
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Data modeling
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Dependency analysis
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Process modeling
Correct answer: Prototyping
Prototyping involves creating a working model of the User Interface (UI) to test and refine its design. This allows users to provide feedback on usability, navigation, and overall experience, leading to a more intuitive and user-friendly design.
Data modeling focuses on data structure, not UI design.
Dependency analysis identifies relationships between requirements, not UI design elements.
Process modeling visualizes workflows, not the layout and interaction of UI elements.
157.
A project is being transitioned to a new team for maintenance and support. What is the most important deliverable to ensure a smooth handover and understanding of the system's requirements?
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Comprehensive traceability matrix
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Detailed requirements document
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High-level project summary
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Stakeholder communication plan
Correct answer: Comprehensive traceability matrix
A comprehensive traceability matrix provides the new team with a clear understanding of how requirements are linked to various project artifacts, facilitating knowledge transfer and ensuring that the system is maintained and supported effectively.
A detailed requirements document is essential, but it doesn't provide the explicit links between requirements and other artifacts that are crucial for understanding the system and its development process.
A project summary provides a high-level overview but lacks the detailed traceability information needed for effective maintenance and support.
A stakeholder communication plan is important for managing stakeholder expectations, but it doesn't provide the technical information required for maintaining and supporting the system.
158.
What is the first action in the needs assessment process?
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Defining the problem or identifying an opportunity
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Getting upper management approval
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Securing the budget
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Assigning a project team
Correct answer: Defining the problem or identifying an opportunity
Needs assessments are conducted to analyze ways businesses can improve by identifying pain points and opportunities to increase value. Defining problems and uncovering opportunities for further analysis is the first step in the process.
Upper management approval, budget concerns, and project team assignments take place in other domain areas.
159.
A software development team is planning to change over to a new hybrid methodology. You want to prepare the team for this change and ensure a smooth transition. Which one of the following considerations should not be prioritized?
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Calculating the estimated cost savings
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Assessing the team's current skills and identifying gaps
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Communicating the reasons for the change
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Developing a detailed plan for implementing the new methodology
Correct answer: Calculating the estimated cost savings
Identifying the financial savings benefits can be a possible advantage of adopting a new methodology, but it should not be the main focus during the introduction stage. The emphasis should be placed on ensuring the team is equipped with the required capabilities and comprehension of the new methodology.
Evaluating team members' skills is crucial for pinpointing training requirements and guaranteeing readiness for the evolving work environment.
To foster team buy-in and mitigate resistance, it is crucial to provide clear and compelling communication regarding the rationale and advantages of the proposed change.
Developing a detailed implementation plan provides a roadmap for the transition and helps to manage expectations and track progress.
160.
You've facilitated a workshop to prioritize requirements. Which of the following prioritization techniques did you most likely use to balance stakeholder needs with project constraints?
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MoSCoW method
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SWOT analysis
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Fishbone diagram
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Risk breakdown structure
Correct answer: MoSCoW method
The MoSCoW method (Must have, Should have, Could have, Won't have) is a prioritization technique specifically designed to categorize requirements based on their importance and urgency in the context of project constraints.
SWOT analysis is used for strategic planning, not requirement prioritization.
Fishbone diagrams identify root causes of problems, not prioritize solutions.
Risk breakdown structures identify and categorize risks, not prioritize requirements.